Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Alex B.
Please call me. I am locked out and nobody will pickup. I have been on hold for days. 5038 828-569-8125 Alex
Response from Monitech Ignition Interlock SystemsDec 9, 2022
We appreciate your feedback and apologize for the lengthy hold times when reaching out to our Customer Support Center. As we are currently experiencing higher call volumes, your patience is appreciated. I show you were assisted shortly after leaving the review.
Jason R.
Tawanda was a real help. I've been dreading making this phone call because I figured I'd be on hold forever but it only took just a few minutes!
Response from Monitech Ignition Interlock SystemsNov 30, 2022
Our Monitech Customer Support Experts strive to provide courteous, accurate, and respectful service to all of our clients. Thank you so much for acknowledging Tawanda. We will make sure to let them know they are doing a great job!
Rachel J.
After Customers Service quickly down hill from there.
Response from Monitech Ignition Interlock SystemsNov 23, 2022
Thank you for taking valuable time out of your day to leave such wonderful feedback for Tawanda! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us and the Monitech community. We will make sure to let them know they are doing a wonderful job!
Asia H.
Mrs. Tawana was amazing, answered all my questions, and got me set up very quickly. I’d recommend her to everybody that needed this service!
Response from Monitech Ignition Interlock SystemsNov 21, 2022
We’re thrilled to hear that Tawana gave you the stellar service experience Monitech strives to provide all our clients! We appreciate the time you took to leave this review. We’ll be sure to pass along your thoughtful words.
Moses L.
THIS AGENT IS EXEMPLARY!!! Extremely professional yet friendly. Extremely knowledgeable yet explained with ease! I wasn’t talking to a representative, I felt like I was talking to my auntie! Being nervous going through this experience for the first time, she provided me with all the tips and comfort in this journey!!!
Response from Monitech Ignition Interlock SystemsNov 17, 2022
Thank you for taking the time to share your experience with our Monitech Customer Support Expert, Tawana. I have forwarded your review to our management team to recognize their excellent service!
Noelle W.
Jonathan Hunt was a great customer service representative that helped me quickly by setting an appointment to get an interlock device installed the very next day. Time was definitely winding down but he helped out a lot. I hope the installation is just as amazing. Thanks Jonathan!
Response from Monitech Ignition Interlock SystemsNov 21, 2022
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Jonathan, went so well. I have forwarded your review to our management team to recognize their outstanding service!
Amenys T.
My experience with Tawanda Rozier was absolutely amazing! This is is definitely not an easy step to make and she made the starting process so warming :) Ms Tawanda did not know me not one bit and i just want her to know that she is the true definition of treating people with kindness because you never know what ppl are going through and just words would make someones day all better! We need more customer service like her!!
Response from Monitech Ignition Interlock SystemsNov 9, 2022
Every client has different needs and challenges with the interlock process. We train our Monitech Customer Support Experts to be a trusted source of information and appreciate your taking the time to compliment Tawanda today. We’ll be sure to pass along your kind words.
Caylea J.
Tawana went above and beyond for me and got my certificate of install within 11 mins of the start of the call. She has been responsive to my needs and I feel Monitech’s customer service is very reliable.
Response from Monitech Ignition Interlock SystemsOct 31, 2022
Thank you for the kind words! We’re so happy your experience with our Monitech Customer Support Expert, Tawana, went so well. I have forwarded your review to our management team to recognize their outstanding service!