Monitech Ignition Interlock SystemsReviews of monitechnc.com

Tamara was extremely helpful, courteous & explained everything about the do’s and dont’s of the equipment. In a less than ideal situation for me she made the process less stressful than it could have been.

Excellent service and information provided from Tawana this morning. I found Tawana pleasant to speak with and very knowledgeable she worked with me to get a scheduled install that would work for us Thank you Graham K

Today I had an appointment with monitech made the appointment two months ago they sent me text last week this morning yesterday you have an appointment the 13th 9:40 it's an hour one way for me to drive I got on the highway I drove to monitech nobody come out to my car only by me noticing that the boat was through the door cuz they do not show no hours of business mommy noticing the bolt on the door I called then I found out they was closed for Wednesday nobody called me rescheduled anything nobody thinks that I should be compensated for my time my at least some gas money for driving one one way I miss today at work now I'm going to have to miss another day next week cuz they dropped the ball I was sitting there with their money ready to do it now instead of missing one day in 2 months I'm going to miss too and again at none of this at my fault I showed up 10 minutes early and always have I did get a call back from a supervisor all he said is his name was Alan and rudely left me a message that there is no compensation for nothing in other words they can tell you come at any time maybe we here maybe we ain't if I had the money to go to another company I would I highly advise not using monitech after this experience today 2 hour drive missed work no compensation no gas won't even knock $20 off the bill and all again at their fault none at mine find somebody else I wouldn't even rate them one star

Greatest customer service I ever experienced. She was very helpful.

Tawana was awesome’ very helpful and thorough. Great employee!

Tawana was straight to the point, she answered all of my questions. Very professional.

Professionalism finally!! New customer, was thinking about using a different company after my last encounter with representative that I spoke with. Alex was very helpful, professional and over all reclaimed me as a monitech customer!! Thank you for being a true example of customer service. Matt Miller

No one ever called me back as stated in your response. When I finally got in touch with someone today, Keshia, she was extremely rude, spoke over me and denied me being able to answer a question. When I asked to speak with someone else who could answer my question she said she would transfer me and,of course, she hung up on me. When i called back it was the typical “we are experiencing an unusually high call volume” bs line. I have to be able to drive my car. No one will help me. This is the worst Customer service ever.