Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
Lynda W.
Stella was very polite and helpful to my situation!
Response from Monitech Ignition Interlock SystemsDec 29, 2025
We truly appreciate you highlighting Stella. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
BROOKS W.
Customer experience is great once it actually happens. Random price increases and the lack of a noise to remind of shutoff protocol is just predatory.
Response from Monitech Ignition Interlock SystemsDec 23, 2025
We’re so glad you had a great experience with Eddie. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you. We appreciate your feedback. While device settings are set by state regulations, our team works hard to train customers, so they feel confident using the interlock. We continuously test devices ourselves to understand the experience better, and feedback like yours helps us improve our support and training resources.
CHRISTOPHER G.
She was one of the best technicians i have ever worked with facts!!!
Response from Monitech Ignition Interlock SystemsDec 11, 2025
It’s great to hear that Stella was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Debbie
Tawanda was very helpful with my request and patient and helped me thru this process. Very well pleased with my interaction today. I am not stressed and very very pleased with her helping me. THANK YOU
Response from Monitech Ignition Interlock SystemsDec 11, 2025
We really appreciate you taking the time to highlight Tawanda. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
JEFFREY M.
The tech was a helpful gentleman. I recommend him and Monitech.
Response from Monitech Ignition Interlock SystemsDec 10, 2025
Thank you for your thoughtful review of our Concord, NC technician! We understand this program can be challenging, and we are grateful that our team was able to support you during the process. We have forwarded your comments to our leadership team to ensure your praise is shared.
MELISSA D.
Good customer service
Response from Monitech Ignition Interlock SystemsDec 10, 2025
We’re thrilled to hear that Irene provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
JACKIE O.
Technician was awesome! Very patient with a 72yo guy. Kind, polite and explain everything in detail.
Response from Monitech Ignition Interlock SystemsDec 4, 2025
We are grateful you took the time to recognize the efforts of our Sanford, NC Monitech team! Your feedback helps us acknowledge their dedication and reinforces our commitment to excellent customer service.
TONYA R.
Everytime I have a problem, it is always resolved with kindness and understanding what ever the issue may be . ThankYou Montech
Response from Monitech Ignition Interlock SystemsDec 4, 2025
Thank you for sharing such kind words about Victor and all our agents. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.