Monitech Ignition Interlock SystemsMonitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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770 approved reviews, newest moderated first
CESAR SERRANO O.
Me resolvió lo que yo quería y me ayudo mucho
Response from Monitech Ignition Interlock SystemsFeb 6, 2026
Nos alegra mucho saber que Eddie pudo ayudarte tan bien. Nuestro equipo se dedica a brindar apoyo a nuestros clientes en cada paso del proceso, y tu reconocimiento refuerza el esfuerzo que realizan a diario.
BRITTANY P.
I don’t have a lot of problems with it. The only thing is when it’s around the time to get it serviced it gets harder to blow into the device. But other than that it works and does its job.
Response from Monitech Ignition Interlock SystemsFeb 6, 2026
Thank you for leaving a review. We value your perspective and will use it to keep improving.
KIRSTEN D.
Andy is helpful am prompt
Response from Monitech Ignition Interlock SystemsFeb 6, 2026
We really appreciate you taking the time to highlight Andy. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Allen
Questions I had were answered and the help needed was given. Greatly appreciate it 5 stars
Response from Monitech Ignition Interlock SystemsFeb 2, 2026
We’re thrilled to hear that Eddie provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
MONICA C.
The staff was very understanding when I was new to the device and kept having violations.
Response from Monitech Ignition Interlock SystemsJan 22, 2026
Thank you for your thoughtful review of our Hickory, NC shop! We understand this program can be challenging, and we are grateful that our team was able to support you during the process. We have forwarded your comments to our leadership team to ensure your praise is shared.
Tz
Monitech is horrible. DO NOT USE THEM! The battery in my car went dead in Wisconsin over Christmas, so the device caused a violation. I had to cut my trip short to drive 16 hours to North Carolina to have it serviced. When I got to the location in Wilmington, nobody was in the office, so I had to drive amother 4 hours roundtrip to Raleigh to have it serviced that day, otherwise I would have been locked out. Nobody notified me that the location was not operating that day, (Friday) and refused to give an allowance till the office opened on the following Tuesday. It is not Monitech's fault that I require an interlock service, but the way they do business is disgusting. This is one small example of terrible ethics and service that I have experienced from Monitech. However I will say that they technician in Wilmington is very good to work with.
Response from Monitech Ignition Interlock SystemsJan 22, 2026
We’re so sorry your appointment wasn’t the smooth experience it should have been. Your records show that we provided compensation to make this right. A manager will be reaching out to see how we can resolve this once and for all.
Anita
Tawanda was very informative and thorough in explaining how to use the equipment, including the do’s and don’ts. I would definitely recommend this company.
Response from Monitech Ignition Interlock SystemsJan 21, 2026
Thank you for sharing such kind words about Tawanda. Exceptional service is what we strive for every day, and knowing that your experience reflected that means a lot to us.
Luis R.
Excellente. Muy amable
Response from Monitech Ignition Interlock SystemsJan 21, 2026
Agradecemos mucho que haya destacado la labor de Eddie. Nuestro equipo se enorgullece de brindar un excelente servicio de atención al cliente, y nos alegra saber que sus esfuerzos le resultaron tan satisfactorios.