CAROL K.
Good and quick service.
We originally called Monitech on January 7th to schedule an installation appointment. While helpful, the gentleman who answered the 800 number had an accent that was a bit difficult to understand. However, he sent an email confirmation quickly and sent a text the day before our January 13th appointment as a reminder. On the 13th, at the facility, our service tech Alan was helpful and explained everything. Made sure we tested the device before we left the installation facility. Worked with us to schedule the next service appointment.
Response from Monitech Ignition Interlock SystemsJan 15, 2026
We truly appreciate you highlighting Abbas in our call center and Alan at our Arden, NC location. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.