Monday SwimwearReviews of mondayswimwear.com

The worst customer service I have ever experienced. I ordered an item and it states that it would arrive after max 14 days, it didn’t even leave the US at day 10. I asked them to retract the order since there is no possibility that I would be able to receive it, and they not just refused to do so, but also blamed me for not reading through their FAQ.

TERRIBLE CUSTOMER SERVICE They don't care to help you at all and their site is not updated correctly. I went to do an exchange and the item I wanted was available on their site but not on their exchange portion of the site. they said they had low inventory, but then told me to buy it off their site instead of doing exchange. but the point was to save $40 by not doing a return....never buying here again. they gave me a discount code after some proding but then I found this site and it's just not even worth it, dealing with their slow responses and 'well make an exception'...even though their process makes ZERO sense. Also the suits felt cheap and were see through. Def an overhyped instagram brand.

Horrible customer service. Disappointed with quality. I ordered the blue linen boyfriend shirt and after the first wash (following instructions on their label) , both sleeves became unravelled. It's like the thread disintegrated. I reached out to MondaySwimwear's customer service and they accused me of washing it incorrectly. Really? In three different emails to me, they kept saying "remind me of how you washed the shirt", "how did this happen", etc. I will never order from this company again.

So disappointed. I used to love Monday swimwear and I have several suits of theirs. Recently my lighter ones like the baby blue and the baby pink are completely discolored after 1 wear!! The baby blue was discolored after the first four hours. I emailed them and they asked if I was at the pool and in chlorine. I was not at the pool I was at the beach and in the ocean for 3 minutes max. They also said that sunscreen, tanning oil, chlorine and hot tubs can ruin and discolor suits. But it's a swimsuit?! That is mind-blowing to me. The ONLY thing I had on was sunscreen and of course I am going to wear when I am at the beach. I also wrote a review to warn others about this and they deleted the review! Completely ridiculous and for how much money people spend... so beyond disappointed.

I've ordered 14 suits over the years from this company, and have had nothing but fantastic experiences. I've also done 2 returns and an exchange, and never had an issue. I've worn all of their fabrics, in all scenarios, and even my suits from 5 years ago still look brand new. Their CS has always been super helpful, even when I'm asking questions through Instagram DMs. While of course things can happen, I find the other reviews here hard to believe and they're not something I'd read into. They've been incredibly successful for a reason - I never order swim or beachwear from anyone else.

Im just adding to the chorus of bad reviews here. I ordered several items. One item was not in stock, though it showed in stock on the site. They cancelled my entire order. What a waste of time. Shop elsewhere. Save yourself the trouble.

Monday swimwear probably has the worst customer service I’ve ever experienced. One the brand new items I ordered ripped after one wear and the customer service team has been so unhelpful and they’re basically saying “oh well too bad” in different words. (I’m getting phrases like “take it to the seamstress” and “it can tear like any fabric” without the acknowledgement that it’s been one wear for a pair of $78 shorts). It’s pretty crazy how little they care about their customers and their experience with their clothes/swimwear.

They used to be good but now it's just a Huge Scam. Devin Brugman and Tash Oakley you should be ashamed of yourselves. Customers order items, they don't arrive for weeks even though you pay for express shipping. The majority of the items you order aren't even in the package. Monday swimmer refuses to take any liability and tells you to take it up with UPS. UPS can obviously do nothing when it is clearly Monday swimwear at fault. Monday swimwear refuses to offer any kind of refund or help, they send rude emails and stop responding.