mommesilk.comReviews of mommesilk.com

Chinesische Firma. Habe meine Lieferung nie erhalten. Kein Support vorhanden. In der Sendungsverfolgung steht dass das Paket ausgeliefert ist. Habe aber nie erhalten und soll nun das völlig überteuerte Kissen (kostet bei Amazon 50% weniger) bezahlen. Habe nur Ärger uns keine Lieferung.

I purchased silk sheets sets on December 3rd 2022 as a Christmas gift for my daughter and I have not received it as yet and today is December 19th. There is no customer support phone number only an email address. That is not acceptable. I will not buy from this company again.

Great communication and A* customer service 👏 😊✨️ I have made x3 purchases of 22momme silk pillowcases for myself and a further x2 purchases for my daughter and niece of silk pillowcases also. I can confirm they are indeed of beautiful quality. My 1st time ever using silk pillowcases and honestly I'll never be able to go back to cotton again. I have tested a strand with fire 🔥 and the burn was just like human hair being singed and turns to Ash. You can also tell its real silk by looking at the pillowcases in different lights and the beautiful soft feeling of the silk. They don't slip either. I have 100% down pillows and they fit the pillowcases perfectly. I absolutely love love love them ❤️🙌😊 They are made very well indeed. I bought the zippered ones and find no fault whatsoever. I will defo be getting more in different colours for myself and more for my other daughter and nieces for Christmas. They are exceptional value for money compared to other companies prices for the exact same product. I really can't rave about them enough. If you are hesitant then don't be as they truly are perfect. I did a lot of research into silk pillowcases before buying from mommesilk and I'm delighted I found them and went ahead with my orders. Thank you Mommesilk for selling such a good quality product at unbeatable prices. love Jacqueline ✨️💚✨️

Good quality real silk, passed the burn test. I ordered a pajama set and was in doubt whether it was really 'real' silk as the package declared 'polyester'. I don't know if it was to avoid higher taxes but it set me off. So I did the burn test. I found the place on the pajama where two fabrics were sown together and had some threads loose, I cut them and burnt them. They didn't burn when the flame was removed, they smelled like human hair on fire and didn't melt into a mush as polyester does but crumbled into pile of ashes. Well done, Mommesilk! I only give 4 stars and not 5 as the pajama pilled slightly after the 1 wash and I handwashed it myself with the special silk detergent. The pilling is minimal though and only visible on dark fabric. It's worth the money and I am ordering pillow cases.

Mommesilk made a custom-sized order for us that fit our duvet cover perfectly and arrived in less than a week!

Product quality is excellent, but I ordered the wrong size. Some confusion and miscommunication initially regarding the return process. Customer Service corrected their error, and they were accommodating to rectify the exchange.

I received my 'Silk' sleep cap via Amazon and I am very suspicious as the fabric looks and feels like satin. Silk doesn't leave tough creases plus silk is soft to touch with no sound when you rub your hands against it. This is the second time I've ordered this and I was sceptical then but I'm more concerned now as I paid £19.99 for something that resembles satin. Not happy. No care label in the product, no material composition only one small label with the name Mommesilk. Just read a review from someone here and they confirmed their supposed silk item was polyester from China 😞

Ich habe 4 große Kissen und zwei Haarschleifen bestellt. Alle Produkte sind wunderschön verpackt bei mir angekommen, auch an die Umwelt wurde gedacht, da die Verpackung der Größe der Ware entsprach. Ich hatte zwei Fragen an Mommesilk, die jeweils innerhalb eines Tages sehr freundlich beantwortet wurden. Meine vierte Bestellung und alles sehr zufriedenstellend.