mommesilk.comReviews of mommesilk.com

Habe nie eine Bestellbestätigung oder Bestellnr. erhalten. Ware wurde auch nie geliefert. Habe nun Ärger mit Pay Pal. Bin richtiggehend gelinkt worden. Bitte nicht bei Mommesilk Ware bestellen ist eine Betrügerfirma

After doing months of research on the best silk sleep caps, I came across Mommesilk. Let me tell you, the scammers are getting very elaborate these days. Not only does the website look legit, but they have also paid for cellphone farms to write hundreds of fake reviews. My package finally arrived after a week and a half, I tore it open and inside was a racing helmet STICKER worth 50 cents that I paid 45$ for !!! They did not even bother to send me a fake silk bonnet, like everyone else got. Their scam has now evolved to shipping stickers instead of fake silk. I thought this company was based out of New Jersey as that is what my shipping label said. They went so far as to relabel the package when it arrived in the USA to a New Jersey label. Not only did they lie about where they are located, but their customer service are AI BOTS. Do not order from this company!

I would not give this con of a Chinese company any stars, because they are thieves and cons! DO NOT buy anything from this company unless you like getting conned! I bought a silk comforter from this company, paid $220.15. When the item made it to my house, They had not even put it in a box, The item was run over, Had a huge hole in the comforter, and the rapper was barely held together by tape and everything falling apart. I contacted this company over a dozen times asking for my money back, They wanted pictures, I provided, Then there was no response. So I contacted my bank and got them involved, Because I knew at that point this company was not going to refund my money not to mention they didn’t even want to pay to have the shipping costs for delivering a damaged item. I paid $95.95 to return this piece of garbage back to the company. The company continued to barely cooperate, and until they could see that the bank was in the picture, The company asked for all my banking information all over again, which they had from the very beginning, Pretending like they were going to smooth the situation over and everything was gonna be fine. I get my money back for the comforter, However, When I went To get my money back for the shipping cost of Returning the item to the company, They charged me a wire fee for giving me my money back that I’m entitled to have, Even though they have the banking information already, they tried to turn around and charge me a fee to give me my money back. This company is not legit! I will never do business with them again, They are not based in America, They are based in China. I don’t do business with China. This was a horrible experience, And they don’t even deserve any stars.

Ganz schlechte Qualität. Schlafhaube färbt komplett auf Bettwäsche ab. Habe dem Kundenservice 2 mal geschrieben, keine Antwort!

Very poor quality, I ordered One silk pillow when arrived was not filled in the corners. It was very hard ! Also two silk pillow cases, I’m unsure if these are 100% silk! They are very shiny and feel like cheap satin. I’ve been intouch on several occasions to custom service as I wanted to return . Unfortunately, they respond with the same message, which doesn’t help because their returns app is faulty, every time I enter the order number and email address, it will not proceed to the next stage which means I can not process the return label. Very Frustrating! I will definitely never order from this company ever again. Don’t be fooled… they are scammers! Be warned!

Keine echte Seide. Die Rücksendeadresse ist auf der Website nicht zu finden und ich bin gespannt wie lange es dauert bis ich die Sachen zurücksenden kann.

Ich habe einen Kopfkissenbezug bestellt und über eine Woche später nachgefragt, wo meine Bestellung bleibt. Da wurde mir ein Tracking Link zugesendet und erst da wurde mir bewusst, dass das Produkt aus China geschickt wird. Hätte ich das gewusst, hätte ich es niemals bestellt. Da auf der Website ein paar Werktage als Versandzeit angegeben werden, bin ich zumindest von einem Versand aus Europa ausgegangen. Außerdem gibt es kein Impressum und es wird jede Menge Quatsch auf der Seite erzählt, u.a. ist von Nachhaltigkeit die Rede! Aber natürlich muss ich mir selbst vorwerfen, dass ich bei den günstigen Preisen nicht 1+1 zusammengezählt habe.

I bought a £43 single pillow and after 2-3 weeks the quality just gave up. I followed the correct washing guidelines and this company refused to do anything about it. Highly dissatisfied