Moments EngravedMoments Engraved is a privately-owned company based in southern California. We strive to produce the best quality metal home decor products on the market. Don’t be fooled by some companies that are mass producing items offshore. We proudly custom manufacture every order in our facility in Michigan.
Moments Engraved (momentsengraved.com) has 523 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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523 approved reviews, newest moderated first
Barbara T.
This is my 3rd order from you. I use as wedding gift an get lots of awes! When the bride opens it. After my 1st order my nieces all requested one for their home. It’s an unique gift an so beautiful
Response from Moments EngravedJun 17, 2022
Thank you Barbara for the kind words and your loyalty. We sincerely appreciate your thinking about us for your important gift occasions. Please tell all your friends about Moments Engraved!
Patti H.
I am very pleased. Thank you.
Response from Moments EngravedJun 17, 2022
Thanks Patti! We're so glad! Please tell your friends abou Moments Engraved!
CK
I wanted a custom product. The proofs were great and the edit was perfect. Easy folks to work with and my order came quickly! A great experience and a great product.
Response from Moments EngravedJun 9, 2022
Thanks CK! We appreciate the kind words and we're glad you love your custom sign! Please tell your friends about Moments Engraved!
Lori M.
the actual sign is very nice but you wanted me to review customer service.I have had to order my sign 3 times and still not right the first time was my fault I misspelled a name second time you spelled name wrong and was told would be fixed with better spacing and all in lower case but I did not request that change as originally I ordered to uppercase the first letters of names asked why it had to be all in lower case was told I had to send a picture of first order to prove that's what I ordered I HAVE BEEN DEALING WITH SAME PERSON THE ENTIRE TIME her name is Rachel it's all in the emails well I was told rest assured it would be corrected but when I opened the box it's still wrong all lower case. You might respond to emails fast but not reading them all the way. Not having last sign fixed because I'm really tired of dealing with this will probably be wrong again. Won't order from here again
Response from Moments EngravedJun 6, 2022
Update: Lori, I believe that Moments Engraved did everything possible to provide excellent customer service. Although mistakes were made by both of us along the way, we stayed in constant contact with you until we delivered a perfect product to you at no charge. While we are not perfect, we do strive for 100% customer satisfaction.
Mike D.
I’m not completely happy with my purchase. For $99i think the metal used would be a little thicker. There were also some small bends on the one name and on the infinity symbol
Response from Moments EngravedJun 3, 2022
Hi Mike. We are sorry to hear that you are not completely happy with your purchase. We would like to do whatever we can to fix that. Your product should be perfect. Our goal is 100% customer satisfaction. If we can not satisfy you, we also have a no questions asked 30 Day Satisfaction Guarantee and can refund you your full purchase price. Please contact our Customer Support team at [email protected] for assistance.
Annie
Vraiment beau produit de qualité et livraison très rapide! Le top!
Response from Moments EngravedMay 31, 2022
Merci beaucoup pour les aimable paroles sur nos produits! Recontez a vos amis des Moments Engraved s'il vous plait!
Allen
I received my custom order very fast. The quality and the workmanship was better than I expected. I will definitely buy again for myself and friends.
Response from Moments EngravedMay 31, 2022
Thanks Allen! We're glad you love your new custom sign! Please tell your friends about Moments Engraved!
Clifford P.
Friendly helpful staff. Excellent product.
Response from Moments EngravedMay 26, 2022
Thanks for the kind words Clifford! We appreciate it and your business. Please tell your friends about Moments Engraved.