Moments EngravedReviews of momentsengraved.com

I am supper happy with the work and quality of the split monogram that I ordered through Moments Engraved. The customer service was quick and understanding when my order was damaged during shipping. They were right on top of having the problem fixed even during their busy Christmas season. I have already passed their name along to some colleagues and would definitely order from them again.

This was a gift that we purchased for our son and daughter in law for Christmas. I personally haven't seen the finished product but they appear to be very pleased with it and it did arrive before Christmas as promised

BUYER BEWARE! Terrible experience! I ordered in plenty of time for their guaranteed by Christmas delivery. When I STILL didn’t have my item by Christmas Eve I had a group of friends email on my behalf (because I was blocked) to inquire about it and two were actually told it had been delivered (and on two different dates) and four were told it was still in processing! The others got the same memo I was getting until I asked for management and was blocked which was that “They'll be notified when it’s shipped.” I emailed them telling them how all my friends on fb know what kind of “great customer service I was getting’ and that because I didn’t have a gift to give on Christmas they should be ashamed! I get an email response from Jay “the mgr” telling me they had a flood and my order was damaged and he could give me a 20 gift card!!!!! I told him to keep his gift card and give me my money back. Crickets! Then, two days later I get and email my order was shipped!!!!! My plan was to refuse it and wait/fight for a refund but my free shipping order was held at the post office with a 12 dollar shipping charge!!!!! I didn’t know my husband went to get it or I would have stopped him. Sadly, in the end it’s probably best he did because this company, without a doubt, would have Never refunded me!!!!! I was done with any correspondence with them until I get and email from JAY yesterday, who seemingly has no clue who I am, asking me to go on this sight and write an honest review. Well Jay, I’m happy to oblige. And....I will continue, every chance I get to warn people about this company. Not only did I NOT get my guaranteed before Christmas item they opted to LIE to me and my friends about the order rather than be honest about this so called flood. There is no way as choreographed and practiced as their delay and lie to their customer tactics were that I’m the only person that has been treated this way. On a final note: the product was slightly bent at the top. Go figure!

Wow, what an awesome nameplate idea! We gave this as a gift to a couple who just moved into their new home. Although the price for these is extremely reasonable, the couple was overwhelmed with how expensive it looked. I’m about to order one for my home because it’s truly a unique way to set your house apart in the neighborhood.

Love the design. It arrived quite promptly considering the postage delays expected around Christmas. Can't wait to put it up.

I ordered a beautiful sign from Moments Engraved for my son and daughter in law, and I was thrilled when I saw it!! It was magnificent! The quality was incredible and I hate to admit it, but it was greater than my expectations! When they opened their gift, they absolutely LOVED IT!! In fact, after Christmas, they called me and told me they wanted to order another one for their summer home!! YAY!! Moment Engraved - thank you SO MUCH for this wonderful gift!!

I ordered a sign for my brothers gf on Dec 7 and received it on January 7. Although it took a month to get because of the holidays, the sign was amazing! The quality of craftsmanship is just fabulous! I would order another sign in a heart beat! It looks so much better in person then on your website! Thank you Moments Engraved, you are awesome!

was exactly as ordered very happy