MollyJewelryUS Reviews | Read Customer Reviews of mollyjewelryus.com

MollyJewelryUS Reviews | Read Customer Reviews of mollyjewelryus.com

MollyJewelryUS reviews

347 approved reviews, newest moderated first

Sara
May 25, 2026
The ring is so beautiful
The ring is so beautiful! It is amazing! So shinny! It shipped really fast, honestly! It's even prettier in person!
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Jill M.
May 25, 2026
custom Rings
I have purchased 2 different custom made rings. One was an anniversary ring & the other was a mothers ring. Both rings are absolutely stunning! Molly Jewelry went above & beyond helping me customize each ring. They made suggestions when I was unsure how it would look. communication through email was very efficient. I would highly recommend Molly Jewelry to anyone needing a high quality custom ring.
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Lynne G.
May 22, 2026
Very pleased with a customization
I wanted to customize a stock design with a larger center stone. Customer service was very easy to work with and I'm very satisfied with the ring. It's very pretty, well made and good value for the price. I will purchase again from Molly in the future.
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Jack
May 21, 2026
Beautiful ring. Great experience
Felt very taken care of, listened to, and the rings came out perfect. High quality brand and service. Thank you!
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Kimberly R.
May 12, 2026
I really wouldn’t order from Molly…
I really wouldn’t order from Molly jewelry again and I wish I could get my money back. Customer service was horrible.
Response from MollyJewelryUSMay 19, 2026
Hi Kimberly, Thank you for sharing your feedback with us. We’re glad that we were able to connect and reach a solution that you agreed upon regarding your recent order. We truly appreciate your patience throughout this process and want to reiterate that we take every customer experience seriously. Our goal is always to make things right when issues arise, and your input helps us continue improving our service. Again, we sincerely thank you for allowing us the opportunity to address your concerns. — MollyJewelryUS
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Natosha W.
May 9, 2026
Their product was beautiful upon…
Their product was beautiful upon arrival but after being warn only a year stones started falling out. The craftsmanship is garbage. Because it was longer than a year since it was bought they wouldn’t warrentee the lost stones or the claws tha were breaking off. Terrible to deal with.
Response from MollyJewelryUSMay 9, 2026
Hi Natosha, We’re sorry to hear about your experience. As this is an organic review, we’re unable to directly identify the specific order. Based on your name, we found a ring purchase from late 2023 and a repair record from February this year, with the repaired ring appearing to have been delivered in March. Could you please confirm if this is the order you’re referring to? If not, kindly provide your email address or order number, and we’ll be happy to look into it and assist you in finding a solution.
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Stephen K.
May 9, 2026
The rings were sized incorrectly
The rings was delivered quick, and is absolutely gorgeous, however they sent me a bridal set with a completely incorrect size (I ordered for a size 6) the engagement ring is sized at almost a 6.5, and the wedding band is 6.25 we took the set to a jeweler who told us as much, and also specified that while a thinner band may feel looser, the sizes we received were totally off. I reached out to Molly jewelry about resizing options, and they said rings are made to order so for a 35% restocking fee they'd take it back to make a new one, or I take it to a jeweler to resize it myself which I am doing so.. they offered no compensation even though they made the rings the wrong size.
Response from MollyJewelryUSMay 9, 2026
Hi Stephen, thank you for taking the time to share your thoughts with us. Upon checking, we noticed that one of our customer service representatives is already in communication with you regarding this matter, and the case is still open. Please rest assured that we will continue working with you actively to reach a suitable resolution.
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Justin C.
May 7, 2026
Great customer service
Great customer service. Be sure to know what you want before purchasing. The team is glad to work with you and get the ring shipped to your door fast!
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