MokwheelReviews of mokwheel.com

After doing a lot of research on dual suspension ebikes I decided to buy the Mokwheel Obsidian and I'm very happy I did.The bike is every thing I hoped it would be.I use it mainly for riding easy and sometimes hard single track MTB trails here in Florida where we have a lot of tree roots to deal with and it handles them with ease and comfort.It's like riding a Cadillac car, powerful, smooth and predictable. It was delivered when they said it would be, it was packaged very well with no issues about damages,and was very easy to put together, it's a very well built and a beautiful bike, I'm very proud to own this bike and to take it out on the trails to show it off. Their customer service is world class with an immediate response every time I call and I do call a lot with questions and comments to make just because I enjoy talking about the ebike with their highly knowledgeable staff. So if your looking at a Mokwheel bike to buy, look no further because like I said I did a ton of research and looked at many other bike companies. I ride it almost everyday and have put about 300 miles on it in the couple of weeks I've had it, it's a ton of fun to ride and a good way to get exercise at the same time!

Leider sehr enttäuscht, vom Fahrrad und vom Service. Die vielen positiven Bewertungen, sind für mich, auch nicht glaubwürdig! MeinMokwheel Basalt hat das Problem, dass wenn ich kurz aufhöre zu pedalieren, oder kurz abbremse mindestens 3 Sekunden braucht, bis der Motor wieder einsetzt. Das ist bei einem Fahrrad , mit so einem hohen Gewicht, echt ein Problem. Längere gemütliche Touren sind somit nicht möglich. Das gleicht eher einem Krafttraining, statt E Bike fahren! Laut Mokwheel sei das normal und dient nach ihrer Aussage, als Anfahrschutz. Für mich ist das eher ein schlechter Drehmoment Sensor . Für die Rücksendung, soll ich jetzt 150 Euro Versand, nochmal 150 Euro Rückversand plus 5 Prozent vom Kaufbetrag bezahlen. Zuzüglich bis zu 20 Prozent vom Kaufbetrag für Neuverpackung, aufarbeiten und Inspektion. Das sind ca 800Euro dafür dass ich nichts hatte, außer Ärger. Der Service antwortet auch nur 1 mal am Tag, um das alles in die Länge zu ziehen und aus dem Widerrufsrecht raus zu sein . Absolut unmögliches Verhalten und geht jetzt zum Anwalt!

We love our Mokwheel bikes. We own three of them and enjoy each one. We have two Basalt ST’s and one Mesa Plus ST. We love the power they have and the distance you can go on one charge. We take them to Cades Cove and ride thru the cove which has many steep hills to climb and they do it with such ease and a very smooth ride. We also ride them on the riverfront here in Chattanooga and they are easy to maneuver when approaching walkers which is important for us older (72 and 68) folks knowing that we won’t loose control and possibly hurt someone else or hurt ourselves. We have a local bicycle shop where we take them to get them checked out from time to time and when we have needed parts he has been able to contact Mokwheel and they send what we are needing directly to him. You simply can’t beat that for great customer service! We have so many good, fun and memorable moments because of owning these bikes plus they help to keep us active. I can’t recommend them enough no matter what your age you will have a great time when you ride.

Ich habe mir das obsidian von mokwheel gekauft, und bin total begeistert, ich fahre viel mit diesem Rad, und es hat mich bis heute nicht im Stich gelassen. Mir ist vor einigen Tagen die tacho Halterung abgebrochen, ich habe ein Foto an den mokwheel Kundenservice geschickt, es hat nicht lange gedauert und man hat mir ein neues tacho zugeschickt. Das hat noch nicht einmal eine Woche gedauert. Ich kann folgendes sagen: Ein sehr netter Kundenservice Das mokwheel obsidian top Preis Ich bin so froh mir dieses Rad gekauft zu haben... An mokwheel, bitte macht weiter so Danke....

Excellent bike. I've not found anything I don't like about this bike.

My wife and I decided that we wanted to have a couple E-Bikes to take with us on camping trips. We ordered two from Mokwheel and we could not be happier. We ordered the full accessory kits with both so that we could add some extra comfort and the ability to carry items on the bikes. They were very easy to assemble and learn to operate. We are very happy with our purchase.

Love my Obsidian. Everything arrived quickly and was easy to install. Suspension is great. Build quality is great. I'm 5' 7" and the bike just fits me. If you're shorter, you may want to consider a version without the top bar. Also, Mokwheel has an assembly video that is helpful in identifying which parts go where.

Well, I've been riding ebikes since 2020 and have over 20,000 miles on them. My favorite ebike is a Juiced Bikes Ripcurrent S. It's torque sensor, range, response was the best. I also upgraded to a color lcd which made it even better. It used a 52V system with a 19.6Ah battery. The range was near 80-100 miles. I got hit by a car which messed up the controller and the battery. Unfortunately Juiced Bikes went out of business so I could no longer get parts. Now for the Mokwheel Basalt. It kinda does have a torque sensor, but it seems to work more like a cadence sensor. It is very laggy. Especially going up a hill. I almost always have to hit the throttle to keep going. The whole ECO/Power on the display is goofy. When I need the power, I want it immediately. But in order to preserve power, it doesn't work that way. It also seems to use the gear you are in to apply power at different speeds. The way power is applied in any power assist level seems the same to me. The throttle seems like an on/off rather then a range of speed. One thing missing is the cruise control mode when you hit the Down button. It works in power only mode but not in power assist. It should work in both. I wish the display split the battery level with 1/2 and 1/4 markers standing out. It's hard to tell how much battery is left. The power display shows how laggy the power assist is. I would rather have a Watt meter instead of a power bar that really has no meaning. I bought the bike based on a review on youtube. And it was really the only ebike with 19.6Ah battery and a torque sensor. It will do the job for me currently. But Juiced Bikes bought by the Lectrik bike company owners. I'll probably get my old ebike fixed or by a new one. The Basalt is ok, but I may have selected a differnt bike if I was able to test drive it. It works for now.