EY
Customer service is top notch!
Recently ordered the Amore set and paired it with an additional Desire band for an island vacation. I knew there would be lots of pool and beach activities and I did not want to wear my wedding and anniversary bands. I’d seen videos and posts on FB and the reviews were great. When I received my order, my Desire band was the wrong size. I contacted Modern Gents immediately and they responded very quickly, apologized for the mix up, and offered me a couple options to get me what I needed in a timely fashion as my trip was just a few days away. I must say the customer service is absolutely outstanding!!!! My rings are gorgeous and held up through both pool and beach activities. I look forward to ordering more in the future. Thanks again Modern Gents for an amazing experience.
Response from Modern Gents Trading Co.Aug 7, 2024
It's heartening to hear about our company's exceptional customer service! It's wonderful to hear that our support team's quick resolution allowed you to enjoy your vacation worry free, with your gorgeous rings holding up perfectly through all activities. Check out our recommended cleaning + care tips over at modgents.com/pages/care for a little upkeep. Cheers to more delightful purchases in the future!




