Modern Gents Trading Co.Reviews of modgents.com

I have bought many items from here and I have not had a problem. However, one stone on a ring turned pink and these items are supposed to have a lifetime warranty yet they want to charge 16.00 for me to ship it back?

Was very disappointed. I ordered the Brielle and the Shay. They look like plastice. The Brielle gem looks worse than a CZ, hardly any sparkle or shine. I got the silver version and both pieces, definitely, disappointed in quality and look. When trying to request a return it continued saying my order was not found. I'm waiting to hear from customer service but I don't recommend nor will I purchase anything else. EDIT- Yes, I was contacted via a phone call from someone at the company. I didnt call back because there is no reason to. I requested a return so there is nothing more that needs to be done. Part of my disappointment IS the fact that I have to go through the process of printing the label, boxing it up again and making it to the post office before 5. I dont have the extra time during those hrs, which is why it hasn't been sent back yet. Doing a return is NOT convenient in any way.

my boyfriend and I purchased the Camille engagement ring about four months ago. I can honestly say I’ve never been more disappointed in a ring. I am embarrassed to wear this ring in public, so I have not been wearing it. It looks fake it screams this is fake. The minute that it got wet, it turned extremely cloudy. When you look at the cubic zirconia, the gold band is all you can see through it. So it looks like there’s a huge stain on the ring itself. This purchase cost us like $140. $140 for a ring that looks like costume jewelry is ridiculous. I have had costume jewelry before and I have felt more comfortable wearing it out. So now we’re out $140 and I don’t have a ring to wear. I will not purchase from them again.

The rings are gorgeous, but not as durable as you'd expect at least for the rose gold. I got a set during my engagement, but didn't wear it until my wedding day. Since it was an alternative I knew I had to be careful. I took it off before bed, to shower, wash my hands, to clean, and for the majority of my work day. After a month the rose gold started to reveal the silver. I contacted them because of the life time warranty and was told I had to pay because of how long I had the ring (mind you I didn't wear it during that time). I came here to make a review a representative contacted me and she was very nice, and offered to send a replacement free of charge. To be honest at first I told her no, because I didn't not want to be dealing with this again in another month. She reassured me that that was not normal so there must have been an issue with that particular ring. She did mention I could try just the silver instead of rose gold but after hearing that of course I I stuck with rose gold. She asked me to remove the review or edit it and sent me a replacement ring immediately even before I sent the other ring back. After that I did remove the post as she asked. It did surprise me though, how different my old set and current set look. I must say the current one seemed better designed. But I didn't understand why they would be. Fast forward to now about 3 months later. Again, the same issue. I honestly wasn't even going to bother, she was extremely nice and did everything she said. I tried and just knew that I just had to try somewhere else because I want a rose gold ring. The ring itself is gorgeous and barely noticeable because the damage is done on the under parts and the sides where the ring and band touches. I've been stategic in making sure I always put those to side together when putting the ring on and try hard to not show the inside of my hand in pictures and things. However, I'm here making another review because what happened today is acceptable and deceitful. I came across an ad on fb and usually I scroll past. But the comment showing was from a guy asking about the quality because his wife likes to shower and wash her hands with rings on. I just replied honestly of my situation and suggested that if he did to stick with a silver as the rep told me before. The guy commented back but I could not see the response . Later I got a message request from him thanking me and Modern Gents deleted the comment altogether. That is so deceitful so I left a review here since they can't delete it. Please no one contact me as no I don't want another replacement and having to send this ring back for it to do the same in a few months. But it's deceitful to keep positive comments but delete negatively truthful ones. Edit to the company's response: Thank you for the response; however, as I stated in the above review, I literally take it off for everything from sleeping to cleaning and honestly barely wear it. I'm not even wearing it at this moment due to being at work. When I take them off I put them in the protective pouch that was sent with the second set. And at night in my ring box, which only have those rings in it. It's no way any harsh chemicals could have come in contact with them. My cheap rose gold ring from Walmart which I never took off is still good since 2018. I no longer wear it but I did not stop until 2022.

I purchased a necklace with ZERO sparkle. Had it replaced because they said it should be. 2nd, ZERO sparkle. When I asked to exchange for a different product, they said SORRY only available for lifetime warranty coverage (guess that means tarnishing). I purchased from them because they said Lifetime warranty…..not so much. No reason to even wear the darn thing. The station stone necklace They have offered to exchange for something else, one time. I got something without a stone. Will report back

Reasonable product but terrible return/exchange communication. I exchanged my first purchase as it did not look good on my hand. The new rings were too small so I promptly returned them for a refund. However- because the original order was now over 60 days ago- they refuse to refund my money. Options given- they’ll send it back or resize it for $15. Not good enough! Keep your rings and give me my $ back

To go straight to the review, read after "anyway" So, I don't believe any advertisements come from social media, Facebook, Instagram, Tiktok, etc. But, you know, once you click on it, the algorithm will shove it in your face until just makes you buy it. I did my homework and read tons of reviews (which are hard to believe nowadays too, knowing companies buying good reviews, etc) finally I've decided to give it a try because they seemed very pretty...anyway... The good reviews build into a high expectation that sadly wasn't satisfied. The ring itself is pretty but it feels like a toy ring .... plastic ... the bling is all "fake" I mean it's not a real diamond but you can get a better shiny one for way less... They try to make you believe you're getting "affordable" quality jewelry...but honestly, this is pricey for what you get ... Oh and, BEWARE they'll try to give you store credit if you want to return it or you have to pay for the shipping so even if they give your money back you'll still lose money by paying for the return label...

Poor quality. Upon receiving the ring, it felt cheap (almost like plastic). I shrugged it off assuming they had some sort of coating on it. The coating was uneven in a couple of spots. After less than 4 days of very minimal wear, the ring is tarnished and the stone is chipping along the table. I work in an office and I don't even wear my rings at work. The lifetime warranty doesn't cover any wear and tear or damaged stones (even after less than a week of use), and they have a 20% restocking fee for returned items. Absolutely not worth the money. The exact same rings can be purchased on Alibaba for $3.