Modern Gents Trading Co.Reviews of modgents.com

This is a preliminary review unless something changes it’s gonna stay at one star or less. I paid extra for fast shipping because I was leaving for a 14 day cruise on Sunday and I took screenshots. Luckily otherwise it would be my word against theirs!!! I’m now I’m not supposed to get it until Tuesday three days late so I won’t get to take it on my cruise!!!! whether they’re gonna refund my money is still up for debate. I haven’t got any information back for that request yet. Talking with her Customer Service people got me nowhere all she wanted to do was interrupt me and talk over me *** Just received an email from Rest pilot stating that modern gents was not gonna recognize this as legitimate if I didn’t give them more information!!!! well let me tell you it’s legitimate and if they want to find out more information, they can contact me directly. I’d be more than happy to speak to them.!!! what a crock!!!! I have captured screensaver shots of all my information so I have no problem talking with them!!! I sent them an email and haven’t heard anything back from him so them saying this isn’t legitimate is a big BS!!!

I’m being very honest it is very cheap again and I wanna return it. It’s not what I expected. And I don’t know how else to say it I can buy this at Walmart, but I don’t want anything looking like this too cheap looking

Poor quality materials. Stone fell out. Theuln they wanted $16 to replace it despite it being covered under warranty. They say it is for shipping but shipping doesn't cost that much for a business account. Not a genuine warranty

This is not a ring you can wear daily. I cant believe there are so many 5 star reviews. I am on my 3rd ring in less than 6 months. The first one developed a spot in the stone, which they did replace. The second one the silver tarnished after 2 months and the band started to turn black and I had to pay $16 to ship it back for the "life time warranty" and now the 3rd one is doing the same thing. The band is already starting to discolor and turn black. I will not pay money to ship this one back and will be requesting a refund this time.

Awful. Don’t buy. In 3 weeks my engagement ring was black bc I wore it 24:7. Get a replacement. Which you have to pay to ship it back. Took the ring off constantly and in one week the black was coming through again! Sent the 2nd one back bc they won’t refund. They sent a 3rd one. 3 sizes too big. Showed them proof. Still won’t refund. Horrible horrible quality. Customer service comes across like they really are annoyed you called them. The Lu look so pretty when you get them and soon after turn to trash. If you don’t mind never wearing your ring and simply looking at it in the box forever…. They are also CZ. Not moissanite and cloud quickly. Went on Etsy and found a platinum gorgeous moissanite after blowing money on this junk. It’s not even worth a travel ring if you’re going to a pool or ocean. It will be stripped down by the end of the week.

There website auto correct to a different city then the original address. When I contacted them they said there was nothing they could do. I have called usps trying to find my rings and come to find out the tracking number has been used more than once so my package is just gone. I’m very disappointed in all of this. Also come to find out when looking at more reviews from a different site on modern gents this happens more than you think and also the rings are CZ stones that fall out after a couple months of wear. No where is it advertised that the stones are CZ. This place is selling cheap jewelry for an over price. Will never buy from again.

I am writing to express my deep disappointment with a ring I purchased, which arrived on March 30th, 2026. Less than two months later, the item has already severely tarnished. The "gold" finish has completely worn off to a matte silver, despite strict adherence to your provided care instructions. While my warranty claim was approved today after I submitted photographic evidence, I was shocked to find that I am being charged a $16 shipping fee to replace a defective item. Forcing customers to pay out-of-pocket to fix a manufacturing defect is unacceptable, especially when the product quality does not match what you advertise. As a result of this experience, I will no longer purchase from Modern Gents, nor will I recommend your brand to others. I request that this shipping fee be waived as a gesture of basic customer service for a faulty product.

Modern Gents is the perfect example of a company that hides behind flashy marketing while selling sub‑par jewelry. Their so‑called “lifetime warranty” is nothing more than a clever play on words. You don’t get a warranty—you pay for it. And the price they charge to “service” your jewelry is basically the same cost as buying an identical piece on Amazon brand new. So what exactly is the point? Why would anyone spend more money for a “lifetime warranty” that requires additional payments every time you need to use it? That’s not a warranty. That’s a subscription to disappointment. The quality of the jewelry itself is nothing special—lightweight, cheap-feeling, and absolutely not worth the markup. You can find the same style and quality online for a quarter of the price with no gimmicks attached. This company relies on misleading marketing and fine print to make their products seem premium when they’re anything but. I’ll never purchase from Modern Gents again, and I strongly recommend others save their time and money. Just buy the same thing on Amazon and skip the scam.