Dj
Jenece was perfect
Jenece was perfect in identifying the core issue, recommending the best option, and following through. She was ten out of ten. She needs to be a partner track ASAP

Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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393 approved reviews, newest moderated first
Dj
Jenece was perfect in identifying the core issue, recommending the best option, and following through. She was ten out of ten. She needs to be a partner track ASAP
Alexis M. M.
The team at Modani was great and very accommodating! It was a pleasure doing business with them. Jenece assisted me and was always helpful and patient.
Ray B.
A glass top of a table I purchased from Modani was broken during a move. They replaced it for free and in a matter of days! This is the place to shop for furniture.
Monique V.
My claim was rapidly handled with the assistance of Jenece.
D J.
Customer service was quick, professional and outstanding. Thank you!
DP
Michelle in customer service did the seemingly impossible task of expediting a shipment of missing dresser handles. Instead of a likely 3-4 week ETA for the shipment, they arrived in less than 3 days! I am very grateful for her gracious and superb customer service. Thank you, Michelle!
Cassie
Estefania helped update me on the status of my return. She was professional, and pleasant to speak with.
Michelle K.
Ordered a sofa from Modani and the recliner section did not work properly. I was able to text a claim which is incredibly convenient. Gary, the customer service representative, texted back almost immediately and asked for some information. Once I sent the information in I was contacted by phone and given a variety of solutions. Not even 15 minutes later I was sent a confirmation that a new recliner section was ordered. Gary was very friendly and professional! I appreciate him as well as this exceptionally expedient system!! Hands down the best customer service I’ve encountered in the past 5 years.