MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Jerrilyn M.
Sep 21, 2023
Often thw alarm goes off by a simple un…
Often thw alarm goes off by a simple un anticipated nudge. I then cancel immediately. Still I get a call to check on me which is unnecessary and annoying. I never get this adjusted by your tech staff.
Response from MobileHelpSep 22, 2023
We received your review and we apologize for any inconvenience you have experienced with the false alarms. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you to help resolve this issue? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
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Lucy G.
Sep 21, 2023
Alert call made promptly.
Alert call made promptly.
Response from MobileHelpSep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Jean H.
Sep 21, 2023
Dependable Device
I Have Had MobileHelp Devices In My Home For Awhile Now And Feel A Bit Safer And More At Peace About Living Alone. I Feel MobileHelp Is A Professional Company That Has A Quality Product That Works For Me...
Response from MobileHelpSep 22, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Maria C.
Sep 21, 2023
This request for review is for service…
This request for review is for service that is unclear as to what it relates to?
Response from MobileHelpSep 22, 2023
We are sorry for any confusion our email may have caused. We sent the email to you as an existing MobileHelp customer so that you could share your feedback on your buying experience. Others can benefit from what you have to say. If you have any questions, please contact us at 877-827-6207. We can be reached from 8am-8pm EST Monday-Friday.
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Steve S.
Sep 21, 2023
I have only used the service once but…
I have only used the service once but they were great!
Response from MobileHelpSep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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MOUNTAIN B.
Sep 21, 2023
GREAT SERVICE. GREAT PRODUCTS
Customer service is great, and very responsive. All products are very good and, if needed, can get you help immediately.
Response from MobileHelpSep 22, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Gail Ann D.
Sep 21, 2023
No thanks
No thanks..
Response from MobileHelpSep 24, 2023
Thank you for reviewing our service. If you ever need us, please don’t be afraid to reach out.
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Richard O.
Sep 21, 2023
Fast time to respond to call 9/15/2023
Fast time to respond to call 9/15/2023
Response from MobileHelpSep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
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