MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

customer
Nov 11, 2023
Professional
Professional
Response from MobileHelpNov 11, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Report
Jack K.
Nov 10, 2023
Gabriel gave us great customer service!
Gabriel gave us great customer service!
Response from MobileHelpNov 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report
customer
Nov 10, 2023
Gabriel explained everything so that…
Gabriel explained everything so that you can fully understand all the pricing
Response from MobileHelpNov 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report
Paula
Nov 10, 2023
Excellent service
Francine was very helpful in explaining programs. The process of getting my mother signed up for services was easy and I appreciate her help.
Response from MobileHelpNov 11, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Report
Sue C.
Nov 10, 2023
Device failure
I checked out my mobile device this morning to be sure it was working. Your tech guy ran me through a lot of tests and assured me it was in good working condition. I then went to the mall and fell. The device did not work. ???? Sue Clancy
Response from MobileHelpNov 11, 2023
We received your review and we are sorry to hear about your recent fall. We apologize for the issues you are experiencing with the automatic fall detection. Our Technical Support team will be happy to help resolve any issues. At MobileHelp we pride ourselves in providing great peace of mind to our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon.
Report
George T.
Nov 10, 2023
Representative Claire was very helpful…
Representative Claire was very helpful and answered all my questions. The entire process from start to finish was customer friendly.
Response from MobileHelpNov 11, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Report
SEM
Nov 10, 2023
Great Customer service
Great Customer service Reasonable Price Fast Response time
Response from MobileHelpNov 11, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Report
Florine S.
Nov 10, 2023
Matthew was extremely helpful and…
Matthew was extremely helpful and answered my questions. He asked me questions that I had not considered in order to help us choose the right system.
Response from MobileHelpNov 11, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Report