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MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

Home
Health & Medical
Health Equipment
MobileHelp

MobileHelpReviews of mobilehelp.com

4.85,712 reviews
Health Equipment
5050 Conference Way North Suite 125, Boca Raton, Florida

Call Directions Website

MobileHelp4.8

Reviews5,712 About Contact

Overall score

4.8 out of 5

Excellent

Average of 5,712 reviews

Distribution

5★88%
4★6%
3★2%
2★1%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 992-0616
mobilehelp.com
[email protected]
5050 Conference Way North Suite 125Boca Raton, FL 33431

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About MobileHelp

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.

MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: mobilehelp.com
Website: mobilehelp.com
Category: Health Equipment
Location: Boca Raton, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MobileHelp reviews

5,712 approved reviews, newest moderated first

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customerBonnie
Sep 9, 2024
They were very helpful explaining…
They were very helpful explaining everything about the life alert an how it works.
Response from MobileHelpSep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Report
George C.
Sep 9, 2024
Very helpful in helping get my 9o year…
Very helpful in helping get my 9o year old mother signed up.
Response from MobileHelpSep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report
customer
Sep 8, 2024
Safe
She explained well
Response from MobileHelpSep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Louis
Sep 8, 2024
Mr Greenfield's factual presentation
Mr. Greenfield was open, gave me all the facts without any sales pressure whatsoever. Let me choose my own options without any guidance from him.
Response from MobileHelpSep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
customerJoan L.
Sep 8, 2024
Disappointed
I wasn’t told that the person that helped me would get credit for the sale, Paula worked with us and I needed to get clearance from the bank. I called back and got Tony he finished the deal.Paula called me back not knowing we completed it. Then she told me that Tony got credit ☹️
Response from MobileHelpSep 14, 2024
Thank you for your review, and taking the time to bring this concern to our attention. Our Sales team will review your order and ensure that the credit goes to the right person. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Report
Michelle
Sep 8, 2024
Great customer service
Great customer service from all agents
Response from MobileHelpSep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Report
Customer
Sep 8, 2024
Edward was very professional
Edward was very professional, polite, informative and helpful! Thank you
Response from MobileHelpSep 14, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Report
customer
Sep 8, 2024
Samantha
Samantha, the customer service was very good at helping me decide what program I needed. She is an excellent CS person. 👏 If she hadn't taken the time and patience with me I would not have purchased the plan. Thank you Samantha
Response from MobileHelpSep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Report

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