MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Clara S.
Samantha was a great help and answered all of my many many questions . I called and compared 3 different emergency elder companies and mobile help was the most simplistic and what seemed to me to be the most reliable. I feel like a I made the best decision for my mother in law.
Response from MobileHelpSep 14, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
customer Ronald C.
Friendly and professional representative. Very helpful to me in choosing the right choice for my aunt .
Response from MobileHelpSep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customer
Not helpful at all in unlocking my account, send me a code or something
Response from MobileHelpSep 14, 2024
We received your review and we apologize for any trouble you have experienced setting up the online portal. An automated email is sent out as soon as your order has shipped, with instructions for setting up the online portal. If you do not see this email in your main inbox, please be sure to check your spam or junk mail folders. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Please do not hesitate to contact our Technical Support team if you need any further assistance with your online portal access. You can reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
Debra F.
Agent was very polite and patient. He listened and answered all my questions thoroughly.
Response from MobileHelpSep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Laurie M.
Explains everything to detail
Response from MobileHelpSep 14, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Bobby W.
Scott was very helpful , courteous and knowledgeable .
Response from MobileHelpSep 14, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Lightning B.
I had a terrible experience and asked that my order be canceled yet you sent it anyways, 5 days later than promised. I need a refund ASAP.
Response from MobileHelpSep 14, 2024
We received your review and we sincerely apologize, as this is not an experience we want any of our customers to have. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we would like to connect with our Customer Service team for help resolving this issue. You can reach us directly by dialing 877-827-6207. Thank you for being the most valued part of our MobileHelp family.
customer
Stacy was great. Very helpful and easy to talk to. However, I needed 5 days after my initial call with Stacy to get things sorted and received way too many follow up calls during those 5 days from other people at the company.
Response from MobileHelpSep 14, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.