Susan R.
Talking with Donna
Talking with Donna. Very knowledgeable.
Response from MobileHelpJan 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!

MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Susan R.
Talking with Donna. Very knowledgeable.
Response from MobileHelpJan 13, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
customer
Tom the salesperson was outstanding. Very friendly, caring personality. new the product well. so easy to work with.
Response from MobileHelpJan 13, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Pauline
I spoke to Angel, she was very helpful, patience & gracious. Thank you.
Response from MobileHelpJan 13, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
customerNorma T.
I understood that I would receive paperwork to be filled in by me listing persons and or places to be notified should help from them be needed. ie ambulance, hospital (doctor), family members etc. So far I haven't found anything. Was I wrong in that assumption. I also didn't find information about using the wrist button.
Response from MobileHelpJan 13, 2024
We received your review and we apologize for any confusion regarding the emergency profile at the time of your order. The emergency profile can be completed over the phone with our Customer Care team, or via the online portal. We are always happy to provide any account or equipment assistance needed. You can reach us directly at 877-827-6207. We look forward to speaking with you soon.
Bradley C.
Everything was explained in great detail. I was given numerous opportunities to ask questions. Extremely efficient. Thanks for everything!
Response from MobileHelpJan 13, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Connie H.
I don’t remember his name but I talked to a man this morning that helped me learn how to use my alert system and I’m a lot more at ease with it now. I’m glad to have it now and not afraid of it.
Response from MobileHelpJan 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Rich L.
I was actually looking for a place to write a compliment about Tony Martin, one of your sales people. First, the phone was promptly answered by Toni who has a voice of a person who should be on radio. I’ve been dragging my feet about ordering this type of device. Toni made ordering pleasant, easily understood, and painless. I dread talking to sales people on the phone. In Tony, you have an employee with excellent communication skills. He is polite, friendly, and an excellent representative for your company. Please thank him on my behalf. I hope you have some sort of reward system for exceptional employees.
Response from MobileHelpJan 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Phyllis
Very helpful and patient, careful to understand my needs
Response from MobileHelpJan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!