MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Teresa
Jan 12, 2024
The best experience in a decade!!!
oh my goodness!!! I could actually talk to a real person, not push 1 for this 2 for this 3 for this, and I could understand his English perfect!!!! I am so glad I was recommended this product. Nathan explained everything to me, was precise, heard me, not what he wanted to hear, was patient. Have not received the device yet, but, I had a business before and I was always told, you represent your business. So, if the business is like Nathan, it will be a great thing to have. Thank you...
Response from MobileHelpJan 13, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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customer
Jan 12, 2024
The fact that was an easy setup
The fact that was an easy setup. My family & I now have peace of mind. Thank you.
Response from MobileHelpJan 13, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
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James V.
Jan 12, 2024
Help
Just in case
Response from MobileHelpJan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Donna
Jan 12, 2024
Quality of service
The friendliness and help from Nathan. He made sure I understood everything and answered my questions.
Response from MobileHelpJan 13, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Richard P.
Jan 12, 2024
Called about a holster for my unit but…
Called about a holster for my unit but the one they have won't work for my model. They tested my unit and made sure it was connecting properly and answered all my questions.
Response from MobileHelpJan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customer
Jan 12, 2024
My overall experience with ordering…
My overall experience with ordering went quite well, the shipping was bad because I haven't received anything as of yet, my order was not on time
Response from MobileHelpJan 13, 2024
We received your review and we certainly apologize for any delays with your package. We ask to allow 5-7 business days for packages to arrive with ground shipping. Shipping carriers may experience delays beyond our control, however, if you do not received your package within the normal time frame, please do not hesitate to call us at 877-827-6207. We are happy to help resolve any issues.
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customer
Jan 12, 2024
Just received it
Just received it, don't know yet
Response from MobileHelpJan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customer
Jan 12, 2024
The experience has been great
The experience has been great. Very helpful and reassuring to my mother-in-law. Helping all of us feel safer with her living within independence.
Response from MobileHelpJan 13, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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