MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

Rebecca G.
Jun 5, 2024
Scott spoke clearly in English
Scott spoke clearly in English. He was concise and informative
Response from MobileHelpJun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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customernelda K.
Jun 5, 2024
Very helpful and knew what she was…
Very helpful and knew what she was talking about and did not give us a runaround
Response from MobileHelpJun 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Jodi L.
Jun 5, 2024
Mobile Help is the ONE!
The process in researching for a home care medical alert company for a family member is daunting…I persevered. Through my research, many calls and in between my work schedule, my due diligence efforts chose Mobile Help. The safety consultant whom I worked with is Mr. Elan. Mr. Elan was forthright and helpful in answering all my questions and concerns. We are looking forward in receiving our medical alert system that covers ALL bases in TWO days (at no extra cost, and we live in Hawaii!) to give the “piece of mind” that our family needs. Mobile Help is the one! Mahalo nui loa Mr. Elan and Team Mobile Help!
Response from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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John T.
Jun 5, 2024
Samantha did a great job explaining the…
Samantha did a great job explaining the systems and cost options
Response from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Joan
Jun 5, 2024
All was exactly as described except…
All was exactly as described except shipping. The devices were supposed to be shipped immediately, but it took days to get them in the mail.
Response from MobileHelpJun 6, 2024
We received your review and we apologize for your order not arriving as scheduled. Our records indicate that it did ship with free expedited delivery, however, the carrier experienced a shipping delay beyond our control. We were glad to see the tracking information updated and confirming delivery of your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are sorry that you experienced anything less. Please do not hesitate to contact us directly should you need any further assistance with the equipment or your account. You can reach us directly at 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
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customer
Jun 5, 2024
I researched the options before…
I researched the options before choosing Mobile Help and satisfied myself as to the company's reputation and reliability. The agent I spoke to today was courteous and patient and explained things to my satisfaction.
Response from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Christine P.
Jun 5, 2024
My experience was excellent
My experience was excellent. A guy named Bill helped me and explained everything. He was very nice and extremely helpful.
Response from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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M N.
Jun 5, 2024
Satisfied
All questions answered. All expectations met.
Response from MobileHelpJun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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