minutekey.comReviews of minutekey.com

They're expensive to make a key but I was using work money and it seemed and I repeat seen convenient. I didn't get a receipt and Lowe's told me I had to call the company cuz it's not their machine. I called three times I still don't have a receipt the first time they hung up on me the second and third time they said they'd send it so now I'm filing a complaint with Lowe's filing a complaint with the key company minute key and I'm filing a complaint with the attorney general this is uncalled for. Do not use the green machine at Lowe's to make your key you will regret it

While the key I had made at one of their kiosks (located within a Home Depot) didn't work Minute Key promptly refunded my money. As a senior citizen on a fixed income I was very grateful for their prompt attention to this matter.

Wow... this is the #1 worst product experience I've had. Hours wasted, programmed key doesn't work, bad ideas from the techs, and then to get a refund you have to take the key with label to a FedEx after 45 minutes on the phone with customer support. Nothing is offered by the company in exchange for wasting your time. It's a very shameful thing to do. This is a bad, bad company...

Should be called 15 MINUTE KEY! Slow as sh*t and bombards you with offers and donation requests. Never again.

Terribly disappointing experience. I paid for a key at the kiosk expecting to get it immediately, only to discover it would be mailed three days later—completely unacceptable. Since then, the company has given me nothing but excuses and the runaround regarding a refund, and lately my emails have gone unanswered. Unreliable, slow, and frustrating customer service. I strongly advise against using this service if you need anything handled promptly and honestly.

Horrible company, advertises the process as easy but its way more complicated requiring multiple phone calls to get done if it works. I had to return both keys i had made and called a locksmith instead. what a PIA.

Not recommended

Awful. 50% failure. Do not use them. Details of their awfulness: I needed spare keys and was planning to stop by at Home Depot, but then remembered that Walmart on my way has the service. Since my last visit that key service was replaced by the self service kiosk Munite key. I decided to get 4, and after checking at home, 2 of them did not work at all. Not sure how long it will take to get refund or I may just give up on few backs.