Claudine F.
So easy to order and they even sent me…
So easy to order and they even sent me missing parts when I could not find them. Service was also super fast!

We are dedicated to documenting you and your loved ones in a fun way. Make your photos less banal and your gifts more creative. We will meet all your gift expectations.Minebrick,since 2022, we have been delivering the best shopping experience for customers around the world. Minebrick direct-to-customer enables Minebrick to create the most unique personalized brick figure gift for all occasions in a very competitive price.We have a professional design team that can meet everyone's customized needs; professional photography equipment to fully demonstrate product features. Personalized gifts are made just for you.
Minebrick (minebrick.com) has 664 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claudine F.
So easy to order and they even sent me missing parts when I could not find them. Service was also super fast!
MWitor
I was skeptical about ordering from a new website that isn’t based in the U.K. however I can safely say that the service was great and the products even more so! They were patient with the many modifications I requested to get my valentines gift just right and my boyfriend said it was the best present anyone has ever bought him!
Ada T.
Excellent and efficient service!!
Anonymous
I was initially not happy with the product but the customer service went above and beyond to adjust the product until it was perfect!
Savvy G.
The support team is extremely helpful and kind. I had a lot of extra requests and they were super accommodating.
Lady Hanjin O.
They are being tagged as a scam company in Tiktok and Reddit left &right. When I messaged them to expedite.. they said they have machine upgrades maintenance causing delay to enhance quality but didn't announce in their page..which is MISLEADING. I ordered and promised 5-8 days shipping yet no updates of item being shipped. If all else fails I will invest free time to expose this scam and contact media outlets and content creators to bring this to light as its really easy to pay to investigate scam nowadays coming from a Certified Fraud Analyst. Giving you guys a chance to prevent business closure
Response from MinebrickFeb 21, 2026
We’re very sorry for the trouble you’ve experienced. Thank you for letting us know. Our customer service team will contact you shortly by email to assist with your order and make sure the issue is resolved as soon as possible. Thank you for your patience and understanding.
Alex C.
Their customer service is highly commendable. They are consistently responsive and address any issues that arise with efficiency and professionalism, ensuring prompt and effective resolutions.
Hamza T.
Pedido que era para sant Valentín. Pedido que pone que llega. Entre 5 a 9 días. 20 días después sigo sin recibir absolutamente nada y viendo el seguimiento del pedido. Sigue en el mismo sitio hace 4 días. Servicio nefasto. Cuando llegue (si llega) haré la devolución. Ya que tenéis unos tiempos que no respetais.
Response from MinebrickFeb 21, 2026
Lamentamos cualquier decepción. Tenga en cuenta que esta nunca fue nuestra intención. Agradecemos que se haya tomado el tiempo de informarnos sobre este comentario para que podamos seguir trabajando para mejorar. Tras revisarlo, nuestro servicio de atención al cliente se ha puesto en contacto con usted por correo electrónico para ofrecerle una mejor solución. Le ayudaremos a resolver este problema pronto.