MindbloomReviews of mindbloom.com

It’s hard to explain the difference in the way I think and feel

The company is great - I have been enjoying my sessions and the app is phenomenal! So glad I took a leap of faith and signed up.

Did a trial run for $99.00. No results so I decided not to schedule another session. Mindbloom decided to charge me an additional $395.00 without my approval. Their local number isn't answered (not even an answering machine) and their 800 number is actually a suicide hotline. Buyer beware, this looks like a scam.

I paid and received 6 sessions. Within 2 days after the 6th session (I had only felt the most minimal psychoactive effects) I developed severe cardiac symptoms. I saw my doctor and had several tests done which revealed ongoing palpitations, premature ventricular contractions, shortness of breath and irregular heart rate. (I have no previous history whatsoever of cardiac abnormalities.) My cardiologist agreed that the ketamine caused this terrible response. 3 months later and the problem remains unresolved. Not only was my depression made worse as the ketamine was completely ineffective but now I have developed a cardiac condition!. I contacted Mindbloom immediately 3 months ago and alerted them as to the symptoms and updated them on my ongoing tests and results. They did not follow up, nor did they enquire about my health status and made no effort to contact me after I explained the cardiac developments. I then decided I should have some kind of compensation for all the money spent, the fact that my depression worsened and on top of that I developed a cardiac condition as a result of the ketamine. I was told they would not offer any kind of refund or any type of follow up. They simply discontinued any further communication. I asked to speak with the next person in the chain of command and was told they would "pass along this request." Their attitude is entirely unprofessional, uncaring and in fact, dangerous. I do not want this tragedy to happen with any other client but apparently mindbloom is unconcerned with my issue and has no regard for future clients. Utterly disappointing and disastrous service on their part. (There is one clinician who was wonderful but I have no contact with her at this point). Best to go to a supervised clinic and be treated by real staff and real medical professionals in order to be monitored correctly. DO NOT USE MINDBLOOM.

Refer to my BBB complaint....I would've given -5 stars if I could....MADE A VERY TRAGIC DATE FOR ME MUCH MUCH MUCH WORSE!!!!!!!!!!!!! Then, proceed to tell me, even though they admit none of it was MY fault, they are still taking 50% of the remaining session EVEN though I refuse to see them again....I can't look these life-ruiners in the face ever again. I wish they could feel what I'm feeling right now & made my wellbeing WORSE not BETTER!

TY THERAPIST WAS KIND AND VERY HELPFUL

Overall the program is great. The app is a bit confusing timing-wise. It is frustrating that the website and app are not connected as I then need to do things twice. But otherwise it's been great

It’s so well planned out and curated! I was cared for carefully each step of the out way and my outcomes are amazing.