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Milwaukee Tool (milwaukeetool.com) has 356 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Christopher A.
I bought a hard cracked the first day using it call trying to get it replaced all the customer care Representatives don't want to do their job and do what is proper they are very rude I will never purchase Milwaukee again due to the fact of them having rude people working for them their stuff malfunctions
Ted S.
Their customer service is abysmal. I purchased new,a portable compact band saw kit with two batteries. Right out of the box,one battery was bad as it would not take charge. Needless to say,after jumping through all their hoops just return this thing,they denied the warranty. Their reason was "Battery out of warranty" 12/28/23, am updating this review as customer service apparently had warranty division revisit my situation as I just received a new replacement battery. It is much appreciated, but it's just tiring to have fight for something like battery warranty with a corporation as big as Milwaukee.
Anthony M.
Extremely disappointed in the sewer camera. Spent 7,000 on this unit, didn't hold up, they wont cover it after 90 days. They used to be a great company to deal with. Id still recommend the power tool. For me im moving to rigid cameras. These are junk. Even the Tech support person told me they are junk and nothing he can do. Moving forward Rigid will get my business on all sewer cleaning equipment. Will never recommend anything sewer pipeline related again. Now i have $7,000.00 paperweight.
Ozzy Gehl E.
Purchased a Milwaukee cordless tabelsaw from Home Depot a year ago. The 12 Ah M18 battery died after about 10 charges. Called Milwaukee’s Customer Service. First they hung up on me. Called again the woman answered my call was very rude. She told me the battery went bad because didn’t use it frequently enough. She gave me the web address but was saying it so fast that I had to ask her to repeat it three times. And it was the wrong web site, finally found the rite one on Google. It was a long arduous process. Included them threatening me to get fined up to $ 75,000.00 if I do not follow instructions how to properly ship back the battery. I have at least 16 Milwaukee tools but I will faze them out and start replacing them with a different brand.
Marc D.
Zeer slecht . Duur en garantie is niets
Kevin F.
I bought the Milwaukee 2727 16” electric chainsaw combo! Save your money and buy a different brand. I’ve got many Milwaukee tools , but the chainsaw oiler doesn’t work. The reservoir was full and stayed full all day cutting! I ruined three blades and the M18 12ma battery only charges three of four banks! Beware of their tools.
Aqeel S.
SCAMMER SCAMMER SCAMMER DONT ORDER THIS WEBSITE
Tim J.
I've spent thousands of dollars on Milwaukee tools and batteries. I got a combo kit two m18 9.0 HD batteries for my impacts. Both these batteries are defective only charge to 3 bars and die fast I have others that act up as well but there not 200$ a battery. Submitted a claim back in August and they just ghost me. I just did it again and they send a cookie cutter e mail saying they'll reach out in 48 hours well it was August were in October now still nothing. I feel I made a mistake buying Milwaukee. I have registered tools on there website. I'm about to jump ship and sell all of it and go a different route. The thing is these 9.0 hd batteries are known to be faulty with the exact problem I'm having and there ignoring me. There tools are good but there batteries are garbage when you get into the big batteries they go faulty.
