Mighty Networks Reviews | Read Customer Reviews of mightynetworks.com

Mighty Networks Reviews | Read Customer Reviews of mightynetworks.com

Mighty Networks reviews

210 approved reviews, newest moderated first

Valued Wix U.
Mar 19, 2024
I have 5 groups using Mightnetworks and…
I have 5 groups using Mightnetworks and one I cannot get on my computer. It has been a HORRIBLE NIGHTMARE to get help. NO HELP - takes days to get an email only response. I just want access to what I am PAYING FOR. Months later - still no access and it is costing me money and delaying my business ability. I would have used this for my business but after this experience NO WAY.
Response from Mighty NetworksMar 22, 2024
Hi there, I'm sorry to hear about the difficulties you've encountered with accessing your group on Mighty Networks. Your experience is certainly not reflective of the level of service we strive to provide, and we apologize for any inconvenience this has caused. We understand the urgency of resolving this issue for you, and we're committed to assisting you as quickly as possible. Please reach out to me at [email protected] with more details about the specific group you're having trouble accessing. Rest assured, we'll do everything in our power to resolve this issue promptly and ensure that you have the access you need to your group. Your satisfaction is important to us, and we appreciate your patience and understanding as we work to address this issue.
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Hans
Mar 4, 2024
Bad customer service
Bad customer service. After I upgraded my app broke and after many days of reaching out to them many times, they didn't respond.
Response from Mighty NetworksMar 5, 2024
Hi Hans, Thank you for writing in. I'm sorry to hear about your experience with our customer service. That's not the level of support we aim to provide. We sincerely apologize for the inconvenience and frustration this has caused you. We strive to address all inquiries promptly and effectively, and it's disappointing to hear that we fell short in your case. Please know that your feedback is valuable to us, and we'll use it to improve our service moving forward. If you're still experiencing issues with your app, please reach out to me at [email protected] and we'll do our best to assist you as quickly as possible.
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Erik
Mar 2, 2024
Company buys stolen personal data to…
Company buys stolen personal data to send unwanted phishing-mails.
Response from Mighty NetworksMar 5, 2024
Hi Erik, We take allegations of unauthorized use of personal data very seriously at Mighty Networks. We have strict policies in place to protect user privacy and ensure compliance with data protection regulations. If you believe that your personal data has been compromised or misused, please reach out to me immediately at [email protected] with more details so that we can investigate this matter thoroughly and take appropriate action. Your privacy and security are of utmost importance to us, and we are committed to addressing any concerns you may have.
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Claudine F.
Mar 1, 2024
Great support!
I started using Mighty Networks a little over a month ago and it has exceeded my expectations, particularly in the area of customer service. As a host, I've received quick answers to my questions and generous support from the staff. I have felt enormous relief to be part of a community that cares, listens, and gives me what I need to succeed.
Response from Mighty NetworksMar 1, 2024
Hi Claudine, It's wonderful to hear that your experience with Mighty Networks has surpassed your expectations, especially in terms of customer service! We're thrilled to know that you've found our team to be responsive, helpful, and supportive. Providing excellent support to our hosts is a top priority for us, and we're delighted that you've felt cared for and empowered to succeed within our community. If you ever have any further questions or need assistance along your journey, please don't hesitate to reach out at [email protected] or by using the Host help button.
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Ricky
Feb 14, 2024
Mighty Networks is Excellent
Mighty Networks is easy to use, intuitive, and their support team is at the ready for any and all issues. I'm not the most tech savvy, so Mighty has REALLY made hosting digital communities as easy and impactful as possible.
Response from Mighty NetworksMar 1, 2024
Hi Ricky, It's fantastic to hear that you're finding Mighty Networks intuitive and user-friendly! We strive to create a platform that empowers users of all technical backgrounds to build thriving digital communities with ease. Our support team is dedicated to providing prompt and helpful assistance whenever you encounter any issues or have questions. If there's anything specific you'd like to explore further or if you have any feedback on how we can enhance your experience even more, please don't hesitate to reach out at [email protected] or by using the Host help button. We're here to support you every step of the way on your community-building journey!
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Hayley C.
Feb 13, 2024
Mighty Networks is so user friendly!
Mighty Networks is so user friendly!! I find it so easy to create all of my spaces and content. I adore the community building features and especially love the DMing feature.
Response from Mighty NetworksFeb 14, 2024
Hi Hayley, We're thrilled to hear that you're finding Mighty Networks to be user-friendly and easy to navigate! Creating spaces and content should be a seamless experience, and we're glad to hear that you're enjoying it. Our community-building features and direct messaging functionality are designed to foster engagement and connections among members, so it's fantastic to hear that you're finding them valuable. If you ever have any questions or suggestions for improvement, feel free to reach out to us at [email protected] or by using the Host help button.
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NAAS C.
Feb 13, 2024
Personal feeds and payment structure
I love your help desk staff. The platform function is fine. What we don't like: 1- The subscription payment for our courses has to be a fixed amount. We run our course using "pay what you want" model. So we end up needing to manage payment other ways which is extremely inconvenient. 2- We don't like that fact that our hosts can not suppress certain posts from circulating to people's feeds.
Response from Mighty NetworksFeb 14, 2024
Hi there, We're glad to hear that you've had positive interactions with our help desk staff! Regarding your feedback, we appreciate you sharing your concerns with us. 1- We understand the importance of flexibility in payment models, and we apologize for any inconvenience caused by the fixed amount requirement. We'll certainly pass your feedback along to our product team for consideration as we continue to enhance our platform. 2- Thank you for bringing this to our attention. We understand the need for hosts to have more control over the content shared within their communities. While currently, there isn't a feature to suppress specific posts, we'll take your suggestion directly to our product team as a new feature request. Your feedback is invaluable to us as we strive to improve our platform and better meet the needs of our users. If you have any further suggestions or questions, please feel free to reach out at [email protected] or by using the Host help button. We're here to help!
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Rima Z.
Feb 13, 2024
So Interactive!
The platform has so many fun interactions for members and your support team is always very responsive and helpful!
Response from Mighty NetworksFeb 14, 2024
Hi Rima, We're delighted to hear that you're enjoying the interactive features on our platform and finding them engaging for your members! Providing a supportive and responsive experience is a top priority for us, so it's fantastic to know that our support team has been able to assist you effectively. If you ever have any questions or suggestions for enhancing your experience, please don't hesitate to reach out at [email protected] or by using the Host help button. We're here to ensure you have everything you need to create a thriving community!
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