Mighty MacrosReviews of mightymacros.com

I’ve used this service for almost a year now and love it! I think the meals taste awesome and are filling. I haven’t had any big issues with them at all. I’ve had a few meals break in transit but I was credited for them. I’ve found the customer service to be pretty good but I agree it’s annoying they don’t have a phone number. I was bummed the fettuccine Alfredo was discontinued because that was the bomb. Also the barcode for MyFitnessPal never works which is annoying. But overall they have given me my weekends back and deliver great tasting meals. I had tried other companies before them and if you’re looking for an option low in calories but still tasty, this is hands down the best.

I would give it 0 stars if I could. DO NOT ORDER FROM THEM! In two separate occasions (out of ~6 total deliveries I ordered from them) the food showed up late and spoiled both times. If you scroll down you will see that this is a recurrent theme. It’s not only bad enough that they will deliver spoiled food to you, they also refuse to refund your card for the meals that are inedible. Their customer service is the worst, all they have is a support email that doesn’t help and no phone number is available for support. Stay away if you care about your health and money!!!

This company can't get it right. Out of 4 deliveries they were days late with two of them, food was bad upon delivery. Further, they charged me for the next round of meals even though they said "credit" was provided to cover the cost of the bad food deliveries + some....clearly not the case. If you're thinking of doing a meal prep company, stay away from MM as the cost of inconvenience, lack of reliability, being over charged, and STILL having to meal prep, outweighs the service.

The first time I ordered the food was delivered on time, no issues. Loved it. The second time I ordered, the order got delayed with the delivery company. No one reached out, I got no emails and no notifications. The food was delivered completely warm (ice packs were also completely melted and warm). The food must have just sat on the truck for 2 days. Crazy but I was hoping to salvage some of it so I ended up freezing all the food for a little over a week in hopes it still was ok. The first one I opened smelled ok so I ate it. It was SOUR. I guess it was dumb to try but the food was expensive and apparently they don't give refunds. Honestly I would have been happy if they would have communicated and said "Hey sorry we messed up, we'll refund you immediately". But instead I got no communication and a box of warm, fermenting food on my door step 2 days late.

My first order was cancelled, no one reached out or told me, I reached out to them the gentleman told me “as a sign of good faith we will credit your account”. That was flag number one. I finally got my first order. This is the second payment I made, the box arrived open, all the ice packs were melted, and the food was warm. I can’t eat this, it’s totally unsafe. I reached out to customer service and have yet to hear a response. I have paid 320.00 to this company and have received absolutely no food, and the credit that was applied was not refunded it was applied to my account. I don’t recommend this company at all at this point. :( such a bummer because I was looking forward to great easy prepackaged heathy food.

I purchased mighty macros due to a special discount going on, however it still isn't the cheapest meal plans I've had. First order for 10 meals is 74$ and the next 2 are $84 so not cheap. And the meals are ok, the salmon Dijon was not good, the salmon was not a good piece of fish, it tasted very fishy not like how good quality salmon should taste with mostly brown meat and the broccoli was not cooked enough and picked up the fishy flavor. The spicy beef curry is somewhat greasy with grisley meat. You get to choose your meals after you pay, which when I put on the filter for my dietary needs ended up having only 2 choices, so I had to get items with ingredients I didn't particularly want. I went and thought I'd skipped the next shipment for next week because I am going to be out of town. I got charged and reached out to support. Somehow I accidentally skipped the wrong week, not sure how but my initial email response I got from them said they would cancel the shipment and credit it. I asked back that I be refunded instead if they could do that as I had also cancelled the subscription and sisnt wsnt another expensive shipment. It takes forever for them to respond and they then wrote back that the food is in prep already, mind you the shipment isn't even until next week and they already said they stopped the order and that my only solution is to "find someone to pick up my package while I'm out of town." I wrote back I was confused as to why I was already told the order was stopped and coukd be credited. And 11 hours went by with no response back. There's no phone number, no way to talk to anyone else. I'm super frustrated. To top it off, ky package that just arrived yesterday had a broken meal in it spilled all over the other meals. I'm not even bothering to reach out about that because clearly they aren't even trying to respond back now that they see I want a refund and am frustrated. I don't understand and support takes ages to respond and instead said they'd be out of money if they refunded me. How does that make sense if you can cancel and credit me in your first response then back track and say the food is already cooked?? What if I didn't redo my cancelled subscription to get my credit for 2 months from now, would you still tell me the foods being prepped today? And then not even answer me back to try and resolve it?

We got 10 meals for the first week. The meals weren't bad, but compared to other meal services the flavors weren't balanced, and the quality wasn't what I expected for the price. My husband ended up getting sick from the shrimp, so we decided not to continue the service. Because the cutoff date to cancel the second week of food was the morning after we got the initial shipment we were billed for the second week that we no longer wanted. Emailing support wasn't any help, they just repeated that they couldn't do anything because the cutoff date had passed. They refused to provide any kind of refund. I don't expect everyone would get sick from the food. But if you are new to the services, it may be smart to suspend the second week until you have had a chance to try the food.

2 weeks in a row they did not deliver my food. The first week it was delivered 2 days late and the food went bad. You can imagine the smell that came out of the box when I opened it. The 2nd week they had "kitchen problems" so the food did not make the delivery. What's the point in trusting a company to provide you food if they are not trustworthy? Please spare yourself the headache.