Mighty MacrosReviews of mightymacros.com

This company has lied to me multiple times about their packaging. I signed up with them because I was reassured that the packaging was 90% biodegradable many times, which I have written record of. That is not at all the case, they use #5 plastic which is only recyclable. It's likely that only 10% of it is biodegradable, if that. Myself and everyone else who has been lied to like this deserve their full money back. I've tried getting through with their customer service many times on this and gotten nowhere, so I will be going to the BBB and exploring options for class action on false advertising.

Mighty macros is a huge lifesaver for me in being able to reach my goals in my fitness journey. It eliminates the stress and time I had to previously use for cooking meals. The options are endless although I generally order the same 3 meals since they are my favorites!

Ordered my meals, when I received the tracking number, the fed ex site didn't have record of the number. When I tried to email support there was no response. On the day of I finally was able to use the live chat, which they tried to direct me to fed ex. When the operator was about to help me get it all fixed we got disconnected from the live chat somehow, and now it doesn't work on their site. It been 5 days and still no response from my original email sent. Still have not received a refund, or the meals, or a fix, or a response...

Absolutely terrible delivery service. They have missed more than four of my deliveries. I keep getting promised a call from a manager - I have yet to receive one. I was told I would have a credit on my account for the most recent missed delivery, and instead they charged me for a new order and have not replied to my emails. Also they won't expedite a new order, you wait 10 days and you may get your next one - or not.

The courier failed to deliver my meals on 4 different occasions. I gave Mighty Macros several opportunities to make it right by accepting a credit for my next order each time. But, the deliveries kept getting missed. After the 4th time, I asked for a refund instead of another credit. They agreed and said someone from the senior team would contact me. That was over 6 weeks ago. I have emailed them 3 more times asking for an update in these past 6 weeks. I keep getting told the same thing - that someone from the senior team will contact me. I never hear back from them after that. The meals were good so I wish the courier was more reliable. But now Mighty Macros themselves have proven unreliable. I’d give them another chance if they’d jut follow through on their offer of a refund and fix the issues with the courier.

I like there food a lot. But there service is extremely unreliable. They don't respond to customer support email at all. Last week my meals arrived 3 days late. I gave them a pass and blamed it on delivery carrier. This week they didn't even ship meals on time. I supposed to receive food today and have no idea if they are going to arrive or not. Customer service is terrible, there is total radio silence on email responses. They have no phone number to reach out. I feel cheated. Stay away.

Absolutely horrendous customer service. They shipped an order 2 days late that came with melted ice packs and food that had been just cooking on a hot truck for 2 days. I wanted a full refund because I had paused my subscription. They said they would escalate and I’ve heard NOTHING. not only that but they sent another freaking week of meals after I paused the subscription!!!! AND CHARGED ME. Horrible. Don’t use. Food is mediocre anyway.

horrible experience. i told them to cancel my shipment and service. but supposedly they sent me a email that i was recieving my meals saturday. so i was ok with it since it was a late cancel. the shipment didnt arrive and then i got a email that its coming monday and it never came. its friday and i never got the meals BUT then they did cancel my entire subsription and after multiple emails about my concern they didnt email me back. eventually they said they were going to see what they could do and 2 days later. no response, no refund and no meals. This is BS. I'm going to report them to the BBB, state attorney and every place I can rate there lousy customer service.