MidwayUSAReviews of midwayusa.com

Do not order from them I tried ordering twice from them and my card got hacked both times smh horrible don’t do it

I ordered a couple of boxes of match ammo from them and when the ammo arrived it was from different lot numbers. I called customer service and talked to the gentleman and explained what lot numbers are..once he understood what they are he said he'd send me back boxes that matched as soon as he got the returned shipment from me but he would check with a supervisor .He came back and said that was denied that they were to big and had too many customers to take time to check lot numbers . To me when you spend several dollars a round and get match ammo the least they could do would be to make sure they are the same lot because the zero changes between lots.

Used to really enjoy shopping with midway until the true colors came out of how they operate. They had a scope on sale that was apparently a misprint, when I called to purchase or see if they would honor the price,I was told they dont even carry that particular scope to get out of honoring the price. Iv spent 1000's of dollars with them in the past,unfortunately I'm done with them

very very slow shipping,,,terrible service

I have placed many orders and have had only one problem which stemmed from the delivery company and not MidwayUSA. I got in touch with Midway and they quickly resolved the issue.

Many orders over several years, never had an issue.

Absolutely disgraceful customer service. Even when they admit a mistake they expect you to suffer for it. I placed an order and they sent it to my old address over 50 miles away. I kindly told them it was shipped to the wrong address and I haven't lived there in years. It wasnt even selected by me. They refused to issue a refund or even attempt to intercept the package. I was charged and never received my product. Never again

This is the worst experience I've had with a company in years ! Midway is a hick run operation with an outdated customer service department / shipping department. They aren't given the tools are the knowledge to track lost orders. If you complain to a "floor manager" they will tell you that Midway has a million customers and most are happy. Lol Larry Potter the CEO is a blowhard and an absentee leader.