MidwayUSAReviews of midwayusa.com

Generally about 4.5 stars, so Midway gets 5 stars. Shipping usually occurs same or next day. Variety of products is superb. Prices are fair. Web site is superb. When every other on-line store does not have an item, I can get it at Midway. I have bought a variety of stuff at Midway - clothing, knives, scopes, bullets, tools and other and always been satisfied. $100 or more gets free shipping. Reward points are accumulated. My last order arrived via UPS at my front door 2 days before estimated delivery date. I have an order pending and expect to get it on time. 25 year plus customer. I wish Midway would allow reviews from customers who did not have ads blocked from their browsers (minus 1/2 star).

I ordered a product from this company because it was slightly less than buying from Amazon. After completing the order, I was informed via email that it would take almost 2 weeks to receive it. This in and of itself is ridiculous. I would have received my order within 2 days from Amazon. The delivery date came and went, and no delivery. I was never updated regarding anything with this order, including receipt date. I emailed their customer service department, as there was over a three hour wait both times I called their customer service department via phone. I was emailed back two days later that they could not discuss this order via email, and to call their customer service department for help. All this over a $20 item. Screw this ridiculous company, never again. Stay away at all costs. Apathetic from top to bottom.

Got what I ordered fast and accurate product description. Fast tracking for my order. I'll buy and buy again, thank you.

Midway will not credit my card for 30.00 because my card was compromised. And closed so I added a new card. And refuse to credit the new card.there keeping my 30.00 store credit. I want my card to be credited back. There crooks. Customer Service sucks. They can shove the money you know where. They can't be trusted

disputed shipping charges and was successful in getting the charges dropped via the charge card company. After a few months placed another order and was informed that the order would not be placed until i paid them back the disputed amount along with several fees they incurred because they did not respond in a timely manner. Absurd and ridiculous.

They advertise a product that they do not have and then send you a different product. When I contacted them they said they new they didn't have it but sent something else instead the old bait and switch

I had a truly appalling experience with MidwayUSA. I purchased pants through their website that were drop shipped from a supplier. When I needed to return them, MidwayUSA flat-out refused, claiming their supplier wouldn’t take them back. This made absolutely no sense because I had successfully returned a previous pair of the exact same pants without issue. To make matters worse, when I escalated to a manager (Megan), she offered zero help, no alternative solutions, and showed absolutely no customer service skills. The dismissive attitude was shocking and completely unprofessional. For a company of this size, it is unacceptable to hide behind a supplier and refuse to stand by the products they sell. Customers deserve consistency, accountability, and at the very least, basic courtesy. Instead, MidwayUSA made it clear they value protecting their supplier’s policies over taking care of the people who spend their money with them. I will never shop here again, and I strongly urge others to think twice before doing business with MidwayUSA.

Worst customer service ever, I have been trying to to get a hold of the customer service, to no avail, after the ahipped me wrong refurbished ammo , this is really bad