MidasReviews of midas.com

Lekker eten! Optijd bezorgd , aardige bezorger

In a world where everyone is out to make a buck, especially in car repairs, it’s good to know there are still people who will be honest and do right by the customer! I had an exhaust fumes issue. I went to the nearest Midas location which was 26958 US281 N , San Antonio Tx. Ramon advised me after checking my car, that the filter behind the glove box was very dirty and brittle. He replaces it for a very fair price. He checked everything underneath again. He told me the filter needed changing about every 40,000 miles. I’ve owned the car for five years and not only have I not changed it, I did not even know it existed. A very good experience for having to take my car in and expecting it to be a costly and unpleasant visit! Thank You Ramon! You and Midas have earned my business for life and I will tell everyone of my good experience at your shop!

Get call from work. NOT happy not there when said. Was To be there AT 11. Talking to woman outside with SAME issues. MO being IGNORANT. She left unhappy customer One guy comes to tell me car is ready. So. Now I come in to get MY car. MO wanting James to call the police because I am NOT allowed in service area when told I could sit in car while being serviced. Car is DONE so they say. Won't let me now take car out. Some unknown name trying to talk. MO comes back and forth calling me a "F_____" crazy lady. Still won't let me take car. Cops coming. NOW. Could lose MY job due to MO. HE WAS ignorant from time spoke to him upon arriving. MIDAS. Shame on YOU.

Made an appointment online and when I went in the next day was told I never made an appointment. I have printout of confirmation of the appointment. Then told that my lifetime guarantee for the brakes was no good without even looking at the brakes. Then told they couldn't even service my truck stating that they didn't have a life to support it, when it was their store that did the work in the first place. Never going to the store on Iliff again or Midas for that matter. Poor customer service!!

I bought a 2013 Equinox, took it to Midas, US 31 in Greenwood, to be evaluated. I paid $900 for diagnosis and service, “computer error.” Josiah, store manager, told me not to take it back to Beck Toyota, he would be able to fix it. He even looked me in the eye and told me that he would make sure that my car was locked, IT WASNT LOCKED that night!! A week and a half later my car stops in heavy traffic w my elderly mother. We had to stand on the side of the highway for two hours for triple AAA to pick us up. Midas tells me $6,000 for a used engine. Do not trust MIDAS to diagnose your vehicle and to fix it properly. No apology no refund. Both times that I went to Midas there were ants crawling out of the coffee creamer. Is it because we are women, is it because my mom is a senior citizen, is it because we have no clue about cars? What crooks taking advantage of us, putting our lives in danger.

I purchased a set of 4 tires and new brakes for my SUV on 17NOV2021, accepting the tire recommendations made by the Midas rep via the phone. I picked up my vehicle after closing, drove home (3 minute drive, 1.3 miles, nearly all in a residential neighborhood). While I was retrieving items from my other car minutes after arriving home, I heard a hissing noise and observed that one of the brand new tires was going flat. I don't have a jack, so AAA came and changed the tire. The AAA technician inspected the tire for the cause of the leak, could find no damage, and stated "it's a bad seal, looks like you got a bum tire which happens sometimes. Don't let them put this same tire on your vehicle." Disappointed, since it meant another day of the car in the shop, but out of my control. Less than 90 minutes after picking up my car, on 17NOV2021, it was sitting back in the Midas lot with the spare on it, and the brand new flat tire in the trunk. Of course, I assumed Midas would just make it right for me by replacing the tire. However, shockingly, I was told that I needed to buy another tire. The Midas employee mysteriously found a 1 inch 'perfectly clean' (his words) cut in the sidewall of the tire, not found the evening before. I was sold a bum tire that didn't even make it 2 miles (again, through a residential neighborhood, no damage anywhere else on the vehicle or tire) or somehow Midas found a perfect cut in the tire that wasn't observed the night before (by AAA, who had no incentive to find or ignore damage). Additionally, the folks at Midas keep discussing a "Road Hazard Warranty", which according to Midas, means that without the additional purchase they do not stand behind the product or service once the vehicle leaves the lot. Completely pathetic. I'm extraordinarily displeased with the outcome. Garbage product, even worse customer service. And, the $50 reimbursement offered by Midas doesn't come close to covering the ~$230 cost for my '5th' tire, not to mention the inconvenience. Reiterating my request that Midas reimburse me the full cost, plus compensate me for my time.

Charged way higher for brakes than regular shop i go to. Henderson Hwy location. Mgr Mike said all he could do was give me a free oil change & he wasn’t concerned how i feel. “How you feel is how you feel”…

I had my exhaust and catalytic converter done in July 2021. The reason I went to Midas was m y mechanic for 25 years was so busy although we were friends have no way to put me into his schedule. I spent a whopping $1,300 for that service. This week there was a leak right at the entrance from the manifold, I took it in and my mechanic said they put a wrong gasket. problem fixed in 15 minutes and I was back on the road. The Midas pricing is so overpriced and I tell all my friends never to go to Midas. That was the last I will ever be going to that place.