MidasReviews of midas.com

I had an appointment for oil change I waited about an hour but they didn’t start to oil change , I asked them but they said that we are busy and scheduled me for tomorrow They wast my time , very bad experience

Been long time customers, we’ve spent thousands of dollars on our vehicles there, Midas thinks they have 5 star mechanics obviously? They don’t, i don’t understand how or why you think you can charge 3 times the amount then all the other top mechanics in town, you lie about about how much certain parts costs, you don’t think we look that up? I’m happy you got all that money from us because that’s all you’ll get, we’re paying our Midas card off and cuttting it up and throwing it in the trash because that’s how you treat your good customers, I tried even calling a higher up district manager, no one got back to me, big surprise, you have awful reviews on the same thing I’m complaining about right now, it’s disgusting and I feel like a chump now, thanks so much 😡

My paper work indicates that Midas checked my tires air pressures, but the indication on the dash indicates otherwise. Supposed to be 32 PSI. I checked and the LF was 23#, LR 25#, RF 22# (with valve cap missing), RR 20#. Done at Midas Store #206

I have so many things to say about TJ J D and Ron at the telegraph in southfield location . Kindness, helping me for I am very sick, Explaining the problem. T J arranged for a ride where i needed to go and one to pick me up when it was done. The mechanic rocked TJ called me the following morning to see how things were. That's customer service. I would tell anyone to go there they get a 10 ++++++ from me. Sincerely, Sherry Winowski

So, fast forward after I leave , my car battery is still failing, I am no longer I. Oxnard area, I've relocated to the valley. 1 month in I called Marcos 2/24/23requested to speak with his dad Marcos and Marcos in formed that he was busy and he would call me back around 4- 430 pm. I patiently waited for tge call, no call received. So I was in town and drove to the office on 2/25. I came in and Marcos saw my pull in and when he came in the office I stated that I was waiting on the phone that I never received in a joking manner, but he got a bit defensive and said ...yeah I wasn't going to call you back, I was to busy. Just the tone and verbiage he used was shocking to me, right away he began to be rude defensive and unprofessional. He was already and the defense and stated that to me because according to him "he's been there before". So the conversation took a sharp left. I as him if my battery was indeed bad and could we just have done the alternator instead of the batter cause battery still failing and how old was the battery. He got furious that I was questioning his work and began to talk so rude to me and so unprofessional that I was in shock. He said you come in here talking all this God stuff but question my work, you shouldn't do that, you should trust people. Again, I was shocked! I said is that how you do business, just trust people to do what they say, regarding your car, your family, other things, he said smiling....yes I do. I told him well, we are different, I dont do that Especially with mechanic work. After that I asked why he was being so defensive and rude, he repeated again because I have been here before, implying other customers have complained about his work. He said this is why I have cameras. I said that's good and I began to talk to the cameras. NO bout he takes the footage and edits out the bad and keeps what he needs. MARCOS RECUSED to give or show me proof that my battery was not good, he claimed I had the paper work with shows that information, I recently checked my paper work and I did not find that information. The only reason I questioned him was because the battery was still failing and I recall before I too my car to him a previous mechanic did a voltage test and said the battery was good. I told Marco's this and it seemed as if it mad him even more angry, he got upset, rude to the 19th power and super unprofessional!! I didn't know this man standing in front of me, he showed his true colors that day! This man is a fraudster, liar, thief, perpetrator of the worst kind! He appeared true and caring, but turned out to be the DEVIL!!!! he over charged me on labor and extra charge on sensors that I don't recall talking about. I don't believe my batter was old, but the alternator only. After speaking with Marcos and the conversation went left, I told him I will never come here again and he said ....good don't ever come back, good don't come back! The audacity of this man!!! DONT TAKE YOUR CAR HERE, HIS RATING ON THE BBB IS A F. HUM, I WONDER WHY??! A F FOLKS! READ THE BBB REVIEWS, I THINK HIS GOOD REVIEWS ON HIS WEBSITE ARE FAKE. HE HAS A FEW BAD ONES AND THEY ARE BAD!! TALKS ABOUT HIS ATTITUDE AND HOW THEY ARE STILL PARTS FROM PEOPLES CARS. WHEN I LEFT THE SHOP MY FEELINGS WERE HURT AND I WAS STILL IN SHOCK REGARDING THE TREATMENT. I WAS HOODWINKED AND BAMBOOZLED INTO THINKING THEY WERE GOOD PEOPLE AND GOOD MECHANICS. MARCOS TURNED OUT TO BE A WOLF IN SHEEPS CLOTHING, THE PURE DEVIL!! DUE TO MY PERSONAL SITUATION AND THE EMERGENCY, I DIDNT DUE MY DUE DILIGENCE. DONT TAKE YOUR CARE HERE, THIS SHOP DOESNT CARE AND WILL OVERCHARGE YOU!! THEY ARE NOT GOOD PEOPLE AND HE IS GROOMING HIS SON WHO KNOWS NOTHING FROM ANYTHING AND ACTS LIKE HE DOES NOT WANT TO BE THERE. IF YOU ASK THE SON A QUESTION, HE IS NOT SURE, HE THINKS, OR MAYBE, NEVER FACTUAL. HE KNOWS NOTHING!!! VERY SAD! DONT TAKE YOUR CARE HERE!!!! CHECK THE BBB FOR TRUE FACTS!!

I went to this location for my car as this location was tied with Costco for 15% discount on parts and labour. When they started working on my car, they gave me an estimate of about $1200 and confirmed that they will apply 15% discount on the overall amount. Note that maximum discount that can be availed with Costco is $500. After the work was completed, I was surprised to know that discount was not applied completely. Instead, just $100 was deducted. I have complained to Costco and asked them to remove their name from the network as they are cheating with their customers. I still need to see if they have done a good job with the car or not. Since service was done just today on 6-Feb-2023, I am yet to see its performance. Hopefully, they have done a good job.

Je gaat voor een kleine onderhoud beurt, je auto wordt zowaar helemaal afgekeurd op andere punten. Men zou een offerte maken voor datgene wat volgens hen moet hersteld worden. Reeds meerdere malen naar de offerte gevraagd, nog steeds niet ontvangen.

I would like to take a moment to express my sincere gratitude to the manager of Midas at LeDoux in Beverly Hills, Kelly and her team for their professionalism and performance. I took my car there to be fixed. Their work was very impressive and truly appreciable. I like to convey my appreciation to Midas at LeDoux for being attentive, and responsive. Sean Shahn