MidasReviews of midas.com

Midas lied to me. They told me my shocks were rotted out and that they could not fix it after taking my $500 and promising me a lifetime guarantee. I hit a pot hole what they soldered broke, and when I took it back they said that my lifetime warranty did not cover what broke, and that my car could not be fixed! ...I found an automotive fabricator who fixed my car! They are not interested in customer retention on Elmira Road, in Ithaca, NY. If you need minor work ok, if you need major work get a 2nd, 3rd opinion. I am very angry they lied to me! They had me looking for a new car only to find out it could be fixed, and now I am driving lovely!

Koppeling geplaatst en vriedelijk ontvangen in Mechelen. Perfecte service.

As before this MIdas -- at 992 Knox Abbot Dr. in Cayce, SC -- was a pleasure to deal with. First, they were both understanding & helpful when I needed to change the specific time of my scheduled appointment, & they managed to fit me in an hour earlier, just as I requested. After I arrived, the person at the desk (I apologize for forgetting his name) was friendly & knowledgeable, & managed to make sure that the service was completed before I needed to leave for another appointment. I will definitely try to schedule my next oil change with them as well.

They are very nice and fast on serving the customers very satisfied with my oil change.

My experience with Midas was horrible. I was cheated, mistreated and disrespected. I do not know what they did to my car. March 8, 2023, I took my car to Midas (1697 Montgomery Highway, Hoover, AL 35216), for brakes. I did not have an appointment. The brakes were $$563.85. March 23, 2023 (15 days later), my brake light came on and I did not have any brakes. I took my car back to Midas, immediately. I tried to explain what was happening when I applied the brakes. The manager stated that I needed an appointment. I asked if someone could check my car to see if it was safe to drive. The manager stated that he did not have a mechanic to check my car. He stated that the car will be fine as long as I do not drive a long distance. I was given an appointment for March 24, 2023, at 8:00 AM. May 24, 2023, I was told that I needed to have the brake line replaced. The total cost would be $978.23 (parts $234.97 and labor $655.94). The manager stated that after replacing the brake line, they will drive the car to see if the transmission was causing the brake line problem. He stated that it was too dangerous to drive the car, prior to having the brake line replaced. He stated that if it was the transmission, he did not know how much it would cost; he will tell me later. I told him to take my car off the rack. The manager tried to force me to put my signature on the credit card terminal (a blank screen). He stated that if I did not sign the screen, he could not give me my key. I told him to keep the key. When I was leaving with my extra key, he ran outside and gave me my key. I sent a certified letter to Midas’ President & CEO and a copy to the owner and the Better Business Bureau. To this date, I have not received a response from the President & CEO. After my bad experience, I read the bad Midas rating. I understand the bad rating. I would give Midas a zero, if that was an option. Do not take your car to Midas in Hoover, AL. I do not want anyone to have this horrible experience.

You will find Jason Long, manager at Hendersonville, TN store, to be very helpful and knowledgeable. He cares about the business and his customers.

My wifes Honda emergency brake handle extended to it's maximum to engage. As I was passing a Honda dealership I decided to see if they could adjust the emergency brake cable. I was told the emergency calipers were frozen and that I would need new rear pads, rotors, and calipers. Cost,$1715. As Midas had installed my rear brakes a year ago and only had about 9,000 miles on them, I went back to Midas to have them check.The manager had the technician check the calipers and rear brakes. The technician freed the calipers and said the rear brakes were fine. The emergency brake works fine now. There was no charge and the only advise from the manager was to use the emergency brake often as the calipers could freeze from lack of use. Excellent service from EAST FALMOUTH Midas in Mass.

Very wonderful, professional and speedy service.