Micro CenterReviews of microcenter.com

Horrible customer service for online orders. Website has issues, customer service is disjointed and unreliable. stock information is inaccurate. Wasted my time, I would not recommend them for any online or phone orders.

Took my asus laptop in due to the screen messing up intermittently. After a diagnostic was told my OS needed reimaged. Got it home after $350.00 and quickly had the same issue. Complete waste of time and money. Go elsewhere.

It's ridiculous to not have a phone number and worthless chat and email that has a response time of 12 -24 hours. Please don't expect me to drive an hour to find out you don't have something. 0 should be an optional rating

Highly disappointed in micro center bought an Bambu Lab H2D full laser combo from them come to find out that the laser doesn’t come with it they said it would be another $350.00 for a 10w laser. They advertised it as a full laser combo which means the laser should come with it. You guys should have made it right or offered a discounted price now have to return it so I guess someone gonna get a deal on a used printer with several hrs on it.

purchased a refurbished computer. all good for approximately 6 weeks then get errors of no hard drive detected. due to busy work schedule and hours that they are available the short 90day warranty expired. left with useless item. i do not recommend and will not purchase from them in the future.

I know there are fewer & fewer options around for electronics, but don't give up and go to this s***hole. Abysmal customer service. YOU ABSOLUTELY CANNOT speak with the sales rep who might've helped you in-store, because they WILL NOT give out numbers for specific store locations. This is silly af. You have to call the national number, and they will always tell you they can call the specific store themselves but this a distraction, a lie. In five tries over a week, even they could not get through. Then, you have to wait 24 hours for someone to call you back. And then there was another problem with the POS they gave me, so I have to call again, wait for them to call the store, no be able to, and again I have to wait a full 24 hours for a callback. Good luck being available whenever they decide to call. You cannot speak to the same person twice. Also, they gave me the TV that was the WRONG BRAND, HAD NO MANUAL OR INSTRUCTIONS INCLUDED, AND WAS MISSING MULTIPLE NECESSARY PARTS. I spent a full week trying to get their... I guess you'd call it "support", with no progress. I've wasted hours on the phone with them (at least a full work day). Sigh. I will NEVER shop here again. And neither should you. Unfortunately, your best option is Amazon. Micro Center is a cesspool of unknowledgable doofuses who are only good at getting your money, but then when there are many, many different kinds of problems with your purchase, they simply delay, delay, delay, and at no point along the way was I offered any real assistance. Negative 10 stars. They've caused me so much aggravation I hope they go bankrupt

Seems like a scam operation. I had a microcenter water cooled OC, with a sticking fan, MC told me it was $50 to open the PC and $30.00 for the fan. Right away, I got a text telling me it needed $499.99 to unnecessarikly clean the water and refill it , which I declined and they stopped responding to me.

If I could leave half a star I would. I purchased a new computer in January 25 in anticipation of some of the classes I would be taking to obtain my masters. Right out the gate there were issues. I took the computer back at the end of June as I was not aware of the full extent of the issues. ( I used an old lap top in the interim). Well as it turned out I needed a new motherboard. I was not given a time when the repairs would be complete and I had to purchase another computer to do my school assignments as my new classes required the use of a desktop. I was finally told to pick up the computer last Sunday evening. When I went in I stood around waiting without acknowledgment. No one said just give us a minute we will be right with you. Nothing. I could go on. But these people are poorly trained in customer service to say the least. In the future when someone ask me about purchasing a computer from micro-center, I will tell them to purchase elsewhere even if they have to pay more.