Micro CenterReviews of microcenter.com

I went to the Micro Center in Dallas looking for a multimedia monitor. After being forced to stand around waiting for someone to call my number I told the salesman that I was looking for a 24" Multimedia Monitor with a mic and camera. He then told me that I would have to buy a completely new computer to get one. Their cheapest multimedia computer was almost a thousand dollars. He stated that they did not sell them because there was no demand for them. I have a 5 year old Dell PC on my desk that has a mic and a camera in it. I use it for watching movies at night. The processor is too slow to use it for work during the day. I'm not sure that I buy the excuse that there is no demand for them. I then stated to him that Micro Center must not be aware of how many kids are having to do their school work on a computer through ZOOM which would require a multimedia monitor. NO wonder Micro Center has such a negative rating. They are like a lot of companies. They stock what they think customers should want. Not what they are actually looking for. I guess that it has not dawned on them yet that business people are doing more and more Zoom meetings that will require a multimedia monitor. A large percentage of people are now working out of their homes on a permanent basis. This will also require a multimedia monitor. If they have a clone computer they like. All they will need is a multimedia monitor to be up to date. While I was standing around waiting to be waited on. I heard sales people tell two other customers the exact same thing about different products. I am referring to Micro not carrying something that a customer was looking for. I ended up having to buy one off of Amazon even though I really did not want to. But I got a name brand monitor for less than $300.00.

Must leave laptop for two weeks while on warranty to look at it. Then more time up to two more weeks to wait for part that is know , buzzing speaker. External hardware plug adaptor would have been left with laptop for two weeks then sent to asus for warranty repair. Extended warranty $350.00 is scam. Ex customer now, after 32 years.

I have gone 3 different times and made the line outside to get a graphic card. The worst part about it is that when you try and get help or details from an associate you get the "I dont know, just come stand on line at 4am, ect". How is it that you cant give me any more information then that. Really bad business practice

Gave them one star because there is no zero. AWFUL, AWFUL, experience. Bought a monitor for my son’s B-day and when I got home , the monitor was a used one, got back to the store right away and they didn’t want to exchange it. Totally disrespectful, even insinuating I brought something used!! Long story short I left the store and left the monitor with them , 5 min later they called and said they were going to replace it, I just accepted bc it was late and it was my son’s present, but I will never ever set a foot with those scammers, please beware when you buy there!!! To MC top Management: you must have an inside Mafia working there, put more controls in place. I literally took the “sealed” box from the shop floor and got a used monitor in pretty awful shape. And the way the managers I spoke to tried to handle this case leads me to think they are part of all that. They wanted me to go back home with the used equipment for which 20 min ago I had paid full price, it is just unbelievable.

Website showed qty 2 RX580 in stocked for local pick up only. I checked on 2/13 and 2/14 Instant message, and local store phone cannot verify the stock. Drove 25 miles there, sale associate told me they had none in stock for 1-2 months now. They intended to build fake website info to draw customers to their stores

In January, 2020 I purchased an HP laptop from Microcenter in Downers Grove which worked fine until November, 2020. I took it to Microcenter to be repaired. They were supposed to call me for my password which they never did. I did not hear from them for a couple of weeks. When I called, they told me the hard drive had died, and they were waiting for one to be delivered. I waited a couple more weeks, and still no hard drive. They claimed that due to covid-19 HP was behind in making new harddrives. They finally got a "new" harddrive put in, but it was extremely sluggish. By this time, it was the end of December, and the warranty would run out in January. I really think it was planned that way. I am not pleased with Microcenter, and I would not recommend this company to anyone.

the stuff working at any is the worst ever!! been to multiple stores same everywhere they will lie to you about product just to sell on to make extra 0.00001cent they will creep on you for hours and then will give you the worst attitude if you want to buy something else!! or if you don't want to buy their product 2 year protection insurance for 150$ on a 10$ gaming mouse they would just sit there and tell you about it for hours and creep on you just hate the store and the stuff very rude and unprofessional

I selected an HP printer with the assistance of a white-shirt sales associate. I stated that I wasn't sure if the wireless feature of the printer will work and agreed to the associates suggestion of purchasing a USB cable. We were met with 2 other blue-shirt sales associates who agreed on the cable selected. I buy printer and cable and get home to find not only was it not the correct cable but it wasn't even close. This caused me not to be able to setup and use my printer when I wanted and caused me to have to make a second trip to return the wrong cable and get the correct one. I did speak to the manager upon my returen. I was not angry, irate, or loud. (Not a Karen or Darren) But I did show my frustration and aggravation at trusting 3 employees who all turned out to be clueless. The manager responded with disinterest and condescension. He merely said, "it was an honest mistake." No, it wasn't. It was 3 of his employees unknowledgeable and improperly trained. How many other 'honest mistakes' have they made. I should have just saved myself the headache and went to Target instead.