Micro CenterReviews of microcenter.com

Purchased a few items from the Yonkers location , a tv as well. Hired someone to install the tv and everything, meaning cost of tv and installation. Before even opening the box, the handyman noticed something as wrong. He asked if I should still mount it, all while being on the phone with customer service. I told him to go ahead, thinking it’s okay because there wasn’t a “Yellow Sticker” on the box, I’m assuming that means it’s damaged or maybe open box. He goes to mount it successfully, and upon plugging it in we see THE ENTIRE TOP OF THE SCREEN IS BROKEN. There’s a huge crack in the corner of the screen that results in the rest being damaged. I return to the store with the broken tv repackaged, to be greeted by very sluggish and off putting workers. I was directed to customer service without being offered a cart or anything (I’m carrying a 55” TV). When I got there, the tv was examined over 10 times to find out that the serial number on the tv inside the box did not even match the serial number on the box itself. They basically accused us of replacing he TV in a DAY. After paying over 700$. The other workers started being rude, the Manager ERIC started yelling at myself and my sons, and another nice manager, CHARLENE heard us and took me away and helped me with such grace and class and patience. I left satisfied because of CHARLENE, but the REST of the workers, JASON, an Asian worker and ERIC, and a black woman with Leia buns, they all need to be fired. It’s not good having two stars on the INTERNET, and then providing ONE STAR service. It’s not cool at all.

they are scalping pc parts.......are you joking, i remember when they would only sell one gpu per person, now its all the gpus to scammers and now they themselves are scalping, dumpster fires

I made the mistake of ordering a motherboard online for pickup. When I was setting it up I noticed the USB3 prongs were bent and that they sold me a used motherboard. How did I know that? When I booted it up it said the memory had been changed. This would NEVER happen to a new motherboard. Complete scam. To be honest here in this review, they do have deals on CPUs where if you purchase it in store you get a discount, which has saved me some money. I would say NEVER purchase one of their products online for pickup. Only do the purchase in the store.

I came to the New Jersey store on a Sunday morning to purchase 10 ubiquity G4 bullet cameras they have on the shelf. I am expanding my security for a children’s day camp. I was told by the sales person and the manager that I could only buy one camera because they did not want to run out of stock. They are more concerned with keeping their product on the shelf then selling it to the people that want to buy it. Never again will I enter one of the stores. By the way I’ve spent over $40,000 this year alone in security and IT equipment. Bye-bye Micro Center. Please look out for this post on all social media outlets!

I'm very disappointed in micro center. One month ago I spent 2,000.00 just for a PC gaming tower. I don't understand how the CPU isn't ideal for gaming if this is a gaming computer. It is running at 96 degrees and now I have to pay hundreds to have a repair place upgrade the CPU cooler as well as apply new thermal paste. And who knows what else. This really isn't fair and they shouldn't be in business.

LIARS funny how they always got shipments on Tuesdays but now they say no we didn't get any today but they sure have stuff to raffle the next day how dumb does Micro Center think people are

A friend of mine asked me for a recommendation of any store for purchase a computer and some accessories, so I recommended him Micro Center in Brooklyn, New York, and we agreed to meet up today Sunday, June 20, 2021, at 5:45 p.m. at Micro Center, located at 850 3rd Ave, Brooklyn, NY 11232. When I entered the store at 5:45 p.m., I put my hands in order to get a hand sanitizer, and a gentleman named Sam, which is a Sales Representative, took the spray and sprayed the hand sanitizer all over my body and my arms, which immediately caused me itching and an allergy in my skin. I got speechless and I asked him why he did that, and he answered me with a really bad attitude and using an aggressive tone: What do you want me to do? Approximately 2 minutes later, another sales representative named Alex F. started chasing me and asked me to leave the store because they were about to close, not even using a polite tone or courtesy that all customers, I think to deserve at least, even when there were many customers purchasing inside the store. Finally, my friend and I decided to leave the store without purchasing anything. I have several years visiting Micro Center in all its different stores in New York and referring and recommending friends, however, today I felt embarrassed visiting this store. And others friends who visit this store have made comments about similar incidents or receiving treatment by the staff. I believe that if the employees, sometimes show or represent the face of an institution or company, having some employees like these ones, are just putting an institution at risk from a company that, as I believe, depends on its customers, and also about its mission and vision.

The DIY staff at the Columbus, Ohio location have really gone downhill. Not only was one of them using profanity, but they actually talked me out of shopping there. Too bad. I've been a loyal customer since the 80's, but not anymore. I guess I'll have to give more of my money to the Bezos monster.... really heartbreaking. I used to love that place.