Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty reviews

819 approved reviews, newest moderated first

Alexandra W.
Jul 11, 2025
Superb customer service
I've had a more than amazing experience with customer service. Kaylee responded promptly and resolved my issue even better than I expected. This company truly cares about providing not only great products, but also superb customer service. I will ALWAYS go back to Michael Todd Beauty for all my beauty tools!
Response from Michael Todd BeautyJul 14, 2025
We’re seriously blushing! 💜 Thank you so much for this beautiful feedback. Kaylee and our whole team work hard to make every experience smooth, supportive, and stress-free. We’re honored to be your go-to for beauty tools—can’t wait to keep glowing with you! ✨
Report
Tami B.
Jul 11, 2025
Exceptional Customer Service!
I have not received my product yet but had to reach out to customer service about a pricing issue and they were exceptional. They got back to me immediately and corrected the issue, no hassle. That literally never happens anymore, so I was VERY pleased. Thank you!
Response from Michael Todd BeautyJul 14, 2025
Thank you so much for your kind words! 💜 We’re so glad our team was able to take care of the issue quickly and make things right. We truly believe customer service should feel as smooth as your skin will soon be 😉 Can’t wait for you to try the product—your glow is incoming! ✨
Report
Toni
Jul 11, 2025
Doesn't even get warm and eject steam after 50 minutes
Product isn't functioning; I will be seeking refund.
Response from Michael Todd BeautyJul 11, 2025
Hi there, I’m so sorry to hear this! That’s definitely not the experience we want you to have, and we completely understand your frustration. 💜 We’d love the chance to make this right—please reach out to our customer service team at [email protected] so we can assist you right away with a replacement or refund. Thank you for giving us a try, and again, our sincerest apologies for the trouble. We're here to help however we can!
Report
CMS
Jul 10, 2025
I love Michael Todd Beauty
I love Michael Todd Beauty. They have quality products and stand by their products! I had an issue with one of my items and they took care of it right away, no hassles! Customer service is incredible. I will never hesitate purchasing products from Michael Todd Beauty.
Response from Michael Todd BeautyJul 11, 2025
Thank you so much for your kind words! 💜 We're absolutely thrilled to hear that you've had such a positive experience with both our products and our customer service. Your support means the world to us, and we're so grateful to have you as part of the Michael Todd Beauty family! ✨
Report
Consumer
Jul 9, 2025
Prompt response
The very prompt response and the willingness to listen and work to solve my issue.
Response from Michael Todd BeautyJul 10, 2025
Thank you so much for your kind words! 💜 We’re so glad our team was able to respond quickly and work with you to find a solution. Your satisfaction means everything to us, and we’re always here to help however we can! ✨
Report
MB S.
Jul 9, 2025
Great customer service
Kaylee in customer service was so helpful! She responded quickly to my concern and sent a replacement right away for the defective item. Couldn’t have been better. Very easy to do business with! Thank you Michael Todd!
Response from Michael Todd BeautyJul 10, 2025
We’re so happy to hear that Kaylee was able to take great care of you! 💜 We pride ourselves on making things right quickly and easily, and it’s wonderful to know your experience reflected that. Thank you so much for your kind words and for being part of the Michael Todd Beauty community! ✨
Report
Amy
Jul 9, 2025
Warranty Replacement
Warranty Replacement My device broke and I enquired about the 3-year warranty. Customer Service responded promptly and offered to sent me a new device right away. I couldn't be happier. This product is amazing and I use it every week. I wish I had known about it sooner.
Response from Michael Todd BeautyJul 10, 2025
We’re so glad to hear our team was able to help quickly and get you a replacement—thank you for trusting us! 💜 It makes us so happy to know you’re loving your Sonicsmooth and using it weekly. Your kind words mean the world, and we’re just as thrilled you found us (even if a little later than we’d all like 😉)!
Report
LaKisha M.
Jul 9, 2025
Great Skin Starts Here
Looking for a safe and easy way to get rid of unwanted facial hair? Look no further than the Sonic Smooth. It was easy to use and my face felt so good afterwards. It rids of facial hair fast. You will love this product.
Response from Michael Todd BeautyJul 10, 2025
We’re so happy to hear you’re loving your Sonicsmooth! 💜 It means the world to us that you found it easy to use and saw great results. There’s nothing better than that smooth, fresh-faced feeling—thank you so much for sharing your experience! ✨
Report