Michael Todd BeautyReviews of michaeltoddbeauty.com

I’ve been a lover of Michael Todd sonic clear for years now. I love the option to have a sensitive brush head for my needs. I purchased a second device last year in March and recently had issues with the battery life. The customer service reached out to me promptly to help me with replacing my device through my warranty. They were very helpful.

Several years back I caught a Mother’s Day special ( should have known) 2022? Around there it was a 2 for one or similar I bought like 4 different tools, at first very nice I especially liked the foot exfoliation one. I also had a face shaver; my daughter said hers didn’t work , she didn’t open for a while with a move. Mine charging was a chore, after 5-6 times just stopped period. Don’t know if charger cords or weak motors , very disappointing!

Yikes. Customer service gave me the impression that they have MANY complaints. They jumped to conclusions and were passive aggressive from the get-go. It appears they do not need repeat business so it is a toss of the coin. In my case, I did not receive the product. I notified them. They took no responsibility. They kept my money.

I turned 50 and noticed the flaws and wrinkles so i decided to try this face scrubber for exfoliation and deep cleansing and it has been beyond effective! It is unlike any product I’ve ever used and leaves my face feeling clean and exfoliated, leaving my face with a natural glow. It’s easy to hold and fits perfectly in the charger. This is the 1st Michael Todd Beauty tool I’ve purchased, but it definitely won’t be my last! I had a charging issue with my Soniclear so I submitted a ticket on their website and they promptly replied and resolved my issue. OUTSTANDING CUSTOMER SERVICE, thank you!!

I contacted Michael Todd Beauty to let them know my Soniclear facial cleansing + exfoliating brush was not charging properly and asked if they could let me know how to get it replaced under warranty. They replied almost instantly with a heartfelt apology and assured me they would take care of everything right away. Their warmth, speed, and genuine commitment to making things right absolutely blew me away — I’m truly thrilled with how incredibly well they treated me!

I was disappointed that my product was defective but the customer service was very responsive and helpful.

Ordered 5th Jan still not got it no matter how many messages I send they just say it’s been shipped at the same time on evri app they say they have it it’s a rubbish company never had a problem with deliveries with anyone else I will be reporting them without a doubt quick at taking your money then don’t care after that

I e-mailed Micheal Todd Beauty that my charger died and to please send me a new once as soon as possible and they got right back to me and said they apologized and would definitely make the situation right. I could not be happier with how wonderful they treated me.