MiansaiReviews of miansai.com

Terrible customer service worst products bought the huggie earring the clasp was flimsy and could not be worn the product felt cheap definitely not worth it’s price

I ordered the mati evil eye bracelet earlier in the year, it had been out of stock for a while and I was really excited when my size came into stock. When it arrived I questioned to myself the quality of it, as it didn’t really look like the photo on the website, but regretfully considering the cost of return to the US, I decided to keep it. It’s been niggling me ever since, as truly, it looks nothing like the photo, for example the holes (which create the eye pattern) look nothing like they should, and they are really closed up. I think this is a purchase I regret really, and I should have spent the money on something else.

I bought "Lynx Chain Necklace Sterling Silver", it was in 2024. on website that is closed, I wore this necklace twice and today I took it out of my jewellery bag and it was broken on half?! It is very thin so I highly doubt I would use force or pull it too hard and snap it. Not sure what happened here but it didn't last long. I believe it's the quality issue. I would post the picture if possible...

I was disappointed with the original ring, but I exchanged it to give Miansai a second chance. Unfortunately, the replacement has quality issues with the setting as well. The workmanship and finishing are simply not acceptable for the price. I expected much better and am very disappointed that I now have to deal with a second defective ring. It looks like a vending machine ring. The stone is set completely wrong

Achat, aucun tracking de livraison fonctionnel, l'email de confirmation d'achat avec un lien vers le système de suivie est non fonctionnel. Colis perdu depuis 2 semaines.

This company is really not very good. I’m from the UK and ordered an £115 ring. The ring itself looked okay but a little thinner than the picture online which I guess is expected with the different sizing, however the sizing guide is awful. For certain rings it’s not clear on if it’s for male or female size and the conversions aren’t even right. When I tried to return it because it’s way too loose the refund was only £70 for a £115 ring in new condition because I only tried it on and it was going to make me pay even more to return and ship it! It’s awful please do not return your item even if you hate it try selling it on instead because you will lose so much just trying to exchange or get a refund. I hope this helps anyone before purchasing for future reference!

The courrier they picked was unreliable and unresponsive and my delivery went missing.. I’m hoping to get a refund for poor service. If the company was truly understanding of its customers, it would use a courier service that allowed for pick up like UPS, or the Postal Service. I wouldn’t purchase from this company. In Miansai’s response they claim: “ We do offer a few options at checkout, including express delivery through DHL and a more affordable option delivered by the local postal service, so customers can choose the carrier that works best for them. “ No, these options were never offered. Easy for the company to claim here after the fact. Also interesting to note how responses to this review are twice as quick as responses from customer service!

I will NEVER buy from Miansai again. I ordered a gold signet ring as a gift for my fiancé and while the day it arrived it looked fine, when I pulled it back out of the exact pouch and box it came in (stored in a dry, safe spot in my bedroom) less than a month later it was completely rusted. This was with no wear or exposure to moisture. When I reached out to customer service through a claim and personally through email, they let me know that since it was past the 30 days there was nothing they would do and anything having to do with the gold plating would not be covered under the year long warranty. Horrible quality if it rusts before ever being worn and a shady warranty with challenging customer service.