Shirley W.
***Diamond Hybrid buyers BEWARE!!!!***
***Diamond Hybrid buyers BEWARE!!!!*** Let me start by saying this- I did my research! And, even after asking every possible question, watching countless videos, IG pics and reading reviews, did I find that the diamond hybrid is NOT a good diamond alternative for the money. NOT AT ALL! It’s so incredibly soft, many jewelers I met with after my purchase compared it to a lab created white sapphire aka “cruise jewelry” due to its near identical look and hardness. Funny thing is that these stones are like $100-200 and are typically set in silver. Super cheap. After only having my ring for less than 3 weeks, did I notice a chip, which is why I ended up in a jewelry store to look under the scope. While under the scope, another thing was made known to me and questioned by the jeweler- the stone on my oval 2.5 ct was cut like a gemstone, not a diamond, and certainly not brilliant cut!!! Hence, why the stone lacked the brilliance I expected from what is skillfully advertised as a stone grown from a partial of a diamond. Being that I was still within the 30 day return, I did just that. HOWEVER, because I removed the tags, promptly after unboxing the ring, the return policy was null and void. Wow! Thankfully MiaDonna agreed to refund the stone after I threw a fit and it was clear that the stone chipped far too soon. This was much appreciated. Please note that if you buy from this company, DO NOT REMOVE THE TAGS!!! RECOMMENDATION: Buy a crushed ice or diamond cut moissanite for the same money or plunk down the cash and shop around for a quality lab created diamond. There are soooo many options out there.
Response from MiaDonnaApr 30, 2019
Hello Shirley, I am so sorry you were unhappy with the product you received, and I understand your frustration that the Diamond Hybrid® simulant chipped so quickly. As soon as I evaluated the stone and saw the chip, I did process your refund immediately. The Diamond Hybrid is a simulant and therefore is not as hard as a Diamond, however, it should not have chipped so quickly. We do clearly state on our website that the tags must remain intact until you are 100% certain that you are happy with the product. That being said we were more than willing to refund you for the Diamond Hybrid.

