MiaDonnaReviews of miadonna.com

Been a month and I have not yet received my order due to an error on their end. Customer service has been decent to respond to my queries within 24-48 hours.

Customer service on stand point of helping order was great. As far as after you order and when to expect or track the process poor.. Only can give the standard order delivery time no real info of your items is at this stage and there is only 3 days left for example, very frustrating..

My ring came in the wrong size, they did tell me I could send it back but I took it to a local jeweler instead.

Misleading as all rings are made in an alloy metal that looks like white gold but the website has yellow gold options to select from. I would have made different choices knowing that but was mislead.

It was a beautiful ring and my fiancé loved the color. The next day a side diamond fell out. Being in Italy, it is very hard to find a jeweler to fix the ring at a good price. I am using the return policy which was easy to use and I am happy with the service received. Overall beautiful ring, just sad it only lasted a day.

I was really happy with my ring when I received it, but the white gold quickly eroded in the back. I was very careful with it. take it off when I go to bed and I don’t wear it daily…so that was surprising. I was very disappointed with the quality of the white gold.

My husband bought the single solitaire 1.25 carat Diamond Simulant to propose to me back in 2016- we were in college, so it was the best he could afford. It was absolutely BEAUTIFUL, and looked so real, glittered like any girl wants a new engagement ring to look... and exactly what we needed in that season of engagement. However, it has not stood the test of time. I take the ring off to shower, workout etc. but normal day to day use has caused wear-and-tear/scratches that are visible to the naked eye. Still pretty, but having talked to my local jeweler that has been in the business for 40 years, he told me that a $40 cubic zirconia would be a replacement that looks the same, without the scratches- not what you want to hear about your engagement ring stone! Having done the research, I know that the simulant diamond stone is not as hard so it will wear, but a bummer to pay so much for a look alike, when a cubic zirconia would do the same thing for a fraction of the price. Additionally, the center stone recently came loose so we sent it in for repairs. After paying $30 each way to ship and the cost for repairs, including polishing and re-engraving (Another fee), the ring was returned to use still loose! They paid for us to ship it back, only to charge us again for another repair (that should have been done the first time), and charge us for return shipping (despite having paid for it the first time when it should have been fixed). While the customer service has been very responsive and helpful, they nickle-and-dime you for every shipping charge and repair, even when it was not fixed the first time we paid. In the meantime, I have ordered a $20 ring on Amazon that has looked exactly the same... All of this to be said, I do love my ring, and I know it's what my husband could afford when he proposed. However, if you are looking for something that will stand the test of time, and not cause you frustration when you inevitably have to get it repaired, then this is not the ring for you! It holds sentimental value to me, but we will be saving up to replace the stone with a real diamond someday.

The ability to try rings from home is an excellent idea and a great program. Unfortunately, the rings we received were not exactly the ones we had selected, and the sizes varied considerably. That was likely due to lack of availability. Thank you for offering this service.