MiaDonnaReviews of miadonna.com

I fell in love with the Eden Wedding Set and knew that it was the ring it was the one for me! I first ordered a ring sizer as I wasn't sure what my current ring size is. About 2 weeks after I ordered I hadn't received the sizer, so I sent an email requesting an update on when I might expect it to ship out and learned that the order was somehow overlooked but was sent out that day. That was fine, a little disappointed and a little worrisome about future orders that an order could be overlooked. The representative was very apologetic and their reply read as sincere. I got the ring sizer a couple days later and ordered the wedding set. After a couple weeks I hadn't received any updates after the automatic order confirmation at the time of purchase. I sent an email to request an update of when my order might ship out and explained the issue with the previous order as I just wanted to make sure that this order was not overlooked as well. The response reiterated the timeframe stated on the website of 10-15 business days and what day it would be shipped by according to that timeframe. The response read as a generic, copy-paste kind of reply and did not really reassure me about the status of the order. It may be helpful to customers and the business to have a system to email customers with an automated message when the order has been started by the jeweler. I don't spend $2400 everyday and the anticipation/suspense left me feeling rather anxious.

MiaDonna is an excellent company, with excellent customer service and products. I didn't know ethical gold and diamonds existed and this company opened my eyes, what they do is very important and thoughtful. I appreciate what they do and how they do it! I bought my wedding bands there and I will keep purchasing jewelry with MiaDonna!

My fiancé bought the Paris Engagement ring for me with a 1.5 cushion cut Diamond Hybrid and I purchased the matching wedding band both in Platinum. They are both absolutely stunning and I love them so much. Working with MiaDonna has been a pleasure, I love the sustainability and ethics of the company which was a huge thing for me in getting an engagement ring. Plus the quality is beyond amazing. My only issue was with the custom engraving. I can barely see it on the band and it was placed in a odd space. I would recommend engraving locally when you get it so you can work with the engraver on placement and size.

Ring is beautiful! I ordered a month out from the wedding. Leaving out of town a week before the wedding. I called to check on it. Was supposed to have it Friday. A representative called me on Thursday, which I loved. They got it on Friday and shipped over night to received on Saturday before we leave out for the wedding on Monday! Excellent customer service and beautiful product! Highly recommend

Katie was so helpful with my exchange process. I really appreciate it!

My husband bought me the beautiful Infinity set and I love it so much! I always get compliments on it, even 9 years after I got it! Great customer service and website. Highly recommend this MiaDonna!

A beautiful piece she is in love with AND THE details are nice thanks guys

I was impressed by how quickly they reached out to help with customization. The team made sure to give me alternatives (with examples) so my ring would turn out exactly right. They let me know promptly of any delays in the process.