Metropolitan ShuttleReviews of metropolitanshuttle.com

Shuttle was on time and ready to go. Ensured we were at the location with plenty of time to spare. Very easy to work with company and book.

Excellent service! Metropolitan Shuttle representative Al was patient, helpful and accessible. I worked with Metropolitan Shuttle for a bus for our staff appreciation event. It was an excellent experience, Al worked with us even to wire (the same day). Al ensured we had a bus and driver. He provided detailed instructions about pickup and drop-off location for our event on Dec. 2nd. The driver Jackie was excellent, he arrived 30 minutes early and waited for our staff to arrive. Many thanks Al, Jackie and the Metropolitan Shuttle team.

Safe and courteous driver, comfortable coach, timely pickup and delivery.

Driver was on time; drive was smooth; pick-up was easy; bus was fine. Great in every way.

Procuring a shuttle for my daughter's wedding was very stressful as many companies were non-responsive and quite pricey. I worked with Elena Tarasova at Metropolitan and she was absolutely fantastic. She was highly responsive, answering all my question quickly and comprehensively. She understood my needs and found me the appropriate service at a reasonable price point. The two buses came exactly when she said they would, delivering our guests on time both to and from the wedding efficiently. With so much planning and coordination involved in a wedding, the experience with Metropolitan, for both me and our guests, was exemplary. I could not be more satisfied!

Scott was great to work with to schedule transportation for a two day event. We appreciate his professionalism. Tracy was really good and was flexible in our schedule and the multiple stops for our tour. The shuttles were top notch and perfect for our corporate event.

40 STRANDED in Dallas, Texas Do not use this company. Metropolitan Shuttle was scheduled to take a group of 40 on a Soul Food and Black History Tour and DID NOT SHOW UP. The services were scheduled, confirmed and paid for. Metropolitan Shuttle refused to return or take calls (even hanging multiple times) in the days leading up to the event. Metropolitan Shuttle then went radio silent after resurfacing long enough to collect payment that was close to DOUBLE the original quote. On the day of the tour after a long delay, Metropolitan Shuttle finally took a call that explained the bus was “on the way” but did not provide arrival time. If you were driving down central expressway in Dallas, Texas of the day of the tour, you would have seen FORTY would-be passengers waiting on a Metropolitan Shuttle bus that NEVER came. It’s clear that despite being paid for the services that were previously confirmed, Metropolitan Shuttle had ZERO intentions of ever showing up. Please AVOID using this company. Advice to Metropolitan Shuttle: If for some reason, you’ve double booked or got a better bid for your services, be honest and upfront with your customer to allow them to make adjustments instead of going dark, collecting for the services then going dark again only to leave customers literally stranded.

Driver was on time, friendly and professional.