Metropolitan Shuttle is listed under Auto Parts & Wheels in Silver Spring, Maryland.
Metropolitan Shuttle (metropolitanshuttle.com) has 314 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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314 approved reviews, newest moderated first
Rene
Our church group has have great experiences and customer satisfaction with Metropolitan Shuttle. They provide clean buses, with PA system and other amenities. James Goldthorpe, Account Executive, is really professional, exceeds customer satisfaction, and strives to provide you the best rate. I will definitely consider Metropolitan Shuttle for future group bookings.
Melissa G.
These reviews have to be fake. The booking process was easy enough although there was a large lack of communication during some of it. Once the shuttle showed up I was horrified. It was essentially a dirty Chinatown bus. The drivers were unprofessional (one ignored me when I went to confirm where were going and only continued to smoke his cigarette and talk loud on the phone). The company also gave them the wrong second location which caused a lot of confusion for the drivers and caused us to be late arriving to our destination. Their 24/hr helpline was unhelpful and instead is a call center where people just take messages and you're not able to talk to your rep. Safe to say we will never use this service again.
Kay T.
Scott Mitchell is helped me on my trip at Niagara Falls. A++++++++ He is reliable and fast.
Patricia N.
The staff were very friendly and professional and made the whole transaction effortless. The cost was the best and our driver was great. He spotted a delay in the traffic and was knowledgeable of the area enough to make a detour and avoid the mess. We will be looking to hire them in the future
Robert M.
Loved it. We are already looking for opportunities to utilize the service again.
Tashia C.
I don't know if it was the favor of God, but our experience with the agent, driver, bus cleanliness, amenities and safety was great!
Cassandra R.
Metropolitan Shuttles services are A+ from the beginning to the end, Mr. Lee is very professional, courteous in helping to make our trip enjoyable ,and the driver Maadan is the best he was a safe driver on time arriving and coming home was on time. The bus was nice very clean and comfortable we had a Beautiful Safe time. I will recommend Metropolitan Shuttle Bus Service.
Kim H.
Excellent Service.