Metatrading.aiReviews of metatrading.ai

They advertise guaranteed profits, training, and safety nets. None of it is real. Lost money, couldn’t withdraw, and customer service just disappeared. Don’t fall for it.

Still waiting for refund I was promised by Justin.

Put in $35k thinking this was a legit AI trading system. All I got was weeks of nothing happening, then random losing trades that made no sense. Support told me “the algo was being updated” every time I asked. Tried to pull out my money and got stuck in endless delays. Still waiting months later. Feels like they’re just stringing people along.

Signed up because a rep promised me they’d help me pass a prop firm evaluation. Sent in $3,000. First month — zero activity. Second month — two tiny trades, both losses. Asked for updates, was told “next week everything kicks off.” Third month, I started asking for a refund. Haven’t heard back since. They literally vanished.

I didn’t expect miracles, just some structure and transparency. What I got was confusion. The dashboard often froze, trades were sporadic, and communication was poor. When I raised a ticket, the only response was a sales pitch for a more expensive package. I eventually cut my losses and left.

Took my deposit, did nothing with it, and refused to return it. Plain and simple

Title: Disappointed by Service, Not Just the Money Representative: Justin I joined Metatrading in 2024 with high hopes of passing prop firm evaluations—not to invest, but to grow through structured trading. I deposited $10,000 and trusted the process. Unfortunately, what followed was a series of troubling experiences: I was forced to give my bank login credentials just to withdraw $9,000 during an emergency. My bank shut down my account due to unauthorized access. A prop firm account I submitted was never traded, yet later flagged as breached. No proof was provided, and no refund or support followed. I was promised training to operate my platform. Despite repeated requests, I was denied access and told it would take “too long to learn.” My remaining $800 has been withheld for nearly two months. Meetings to resolve it were canceled last-minute, repeatedly. Most recently, I was told my prop firm would be discontinued unless I deposited another $10,000—without resolving the original issues. This isn’t just about money. It’s about trust, transparency, and service. I entered this relationship in good faith. I’m asking Metatrading to honor that and resolve this professionally.

I purchased a subscription to Meta based on their excellent returns and strong win rate. After 3.5 months, the algorithm had returned a little over 6% total. After almost a month of no trades, three winning trades were made and I was up just over 10% in 3.5 months. The win rate was very strong. However, since 8/28 things have been quite the opposite. 3 losing days back to back, 2 of which saw around -2%, then 3 solid days that more than made up for it. However, today all gains since I began and then some were lost in an 18% drawdown. And now I'm down nearly 7% overall after 4 months and they are no longer accepting support appointments. And now no response from support to email inquiry after 2 days.