JCohen
My Experience - First 6 weeks
I just wanted to share my experience. I come in with no experience with FX and Bot trading so the learning curve for me was very high. While there was a lot of things to set up, which seemed overwhelming, but customer service and support is A+. Justin Sides was aligned my direct support person and he spent the time, helping me get set up, walking me through the process and answering all my questions on how the trading works. Once set up, everything works and operates as advertised. I recently asked for a call to answer a few questions, and had it set up through their side with Justin in 2min. Performance wise, I have seen net positive results. I think it takes 3 - 6 months to say what my true Monthly avg gains are. So in all, it's been a great experience thus far.
Response from Metatrading.aiSep 16, 2024
Hello Mr Cohen, Thank you for sharing your experience! We're thrilled to hear that you found our support team, especially Justin, helpful in guiding you through the setup process and answering all your questions. We understand that getting started with FX and bot trading can seem daunting, so it's great to know that we were able to make the onboarding easier for you. We're glad to hear you're seeing positive results so far, and we agree that giving it a few months will provide a clearer picture of the bot’s performance. We're here for you every step of the way!