MerrellReviews of merrell.com

En menos de un año ya se me rompieron por arriba las zapatillas, tambien se supone que son con goretex y se me moja el pie por dentro y lo mas gracioso es que no se me mojan por donde esta roto si no por otra parte. Les escribi a atención al cliente y 2 años después sigo esperando a que me respondan. No voy a volver a comprarme zapatillas goretex nunca de esa marca. Me contestaron dandome un vale del 30% :)aun asi no pienso comorar mas esta marca

I purchased a pair of Merrell shoes and experienced a clear product defect within the warranty period. Before the 1-year deadline, I returned the product to the authorized retailer for inspection. Despite this, my claim was rejected without a satisfactory explanation. The issue is not only the defect itself, but also the lack of proper customer support and accountability. A product at this price point should not fail so quickly. I provided the product within the required timeframe, yet the process was handled in a dismissive and unhelpful manner. I am extremely disappointed with both the product quality and after-sales service. If this issue is not resolved, I will escalate the matter through official consumer protection channels.

i love merrell shoes but normally get them from different shops but this time I decided to go direct and I wish I hadn't.... two pairs of Moab slides nice shoes didn't fit so the issues came with their free return service via evri which due to my location I'm unable to use. I then had the joy of trying to make contact via their live chat. I was issued another label for the royal mail packed the shoes up including the evri slip for the parcel and off the items go....... sometime later the items still haven't been recieved back I then chase it again via live chat to be told the address label I've been given isnt the right address for returns and no idea where my return has gone! wonderful I won't be buying directly with merrell again.

J'aime mes anciennes mais les nouvelles sont laides et inconfortables du coup j'ai réparé mon mesh des anciennes (vert et violet). Je sais pas qui sont les designers mais ça manque de couleurs sympa, ce sont des déprimés à coup sûr. (mdr)

Le colis n'est jamais arivé

I am on 3rd pair of Merrell shoes I love them they are worth every penny

Compré unas zapatillas cuya suela se desgastó prematuramente y encontré detrás a una marca que respondió perfectamente ofreciéndome una alternativa.

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