MerrellReviews of merrell.com

Hallo zusammen, ich habe auch leider sieben Tage nach meiner Bestellung nichts gehört. In dem tollen Status auf der Seite steht Bestellung fehlgeschlagen (was auch immer das heißen soll) Über das Kontaktformular bekomme ich nach dem absenden meiner Nachfrage nur eine Fehlermeldung und sonst passiert nichts. Eine Email oder Anruf ist leider nicht möglich?! Sieht mir alle nach Betrug aus, vielleicht passiert ja noch was, dann ändere ich den Text gerne.

I can't believe I paid over £100 for these from a shop in the Lake District Ambleside to be precise all I wanted them to be was a waterproof even just walking through some wet grass my feet get sucked yes admittedly they are a comfortable shoe but not when your feet are soaking wet. Very disappointing ☹

Had a pair of Merrell Moab 2 Mid Waterproof boots for a year now (my third pair, I've been a fan for a while, they tend to last about a year) but sadly now even a walk in heavy dew renders my feet sodden. Emailed Merrell who asked me to photograph the problem. Understandably puzzled as to how you photograph boots that leak, no-one want to see a shot of my wet feet. They're very comfortable but do be aware that their idea of 'waterproof' is sketchy at best. Having said that they were very waterproof for a bit, though of course if they don't stay that way (despite my waterproofing them regularly - belt and braces after all) then it's not much of a comfort.

I've had lots of Merrell walking shoes over I guess the last 20 years. I'm not a heavy person and am not heavy on my feet. I recently had two pairs of Annex Low which both wore through on the heels whilst the front soles and tops were hardly worn. MOAB and Moab vent heading the same way. Sadly no way of re heeling shoes like this, talk about throw away fashion, the amount of shoes thrown away due to poor design must be staggering. I remember an early pair of Merrells I wore and wore then handed down to my Dad when I got some new ones, the soles were fine.

I bought a pair of merrell shoes 5 or 6 years ago. ( I've owned several pairs over the years). I wear them a few times a year and they look brand new. I wore them the other day on a three mile hike and the rubber like material on the heel just disintergrated. I took them to the store I bought them from and they suggested I call customer service and that they would probably replace them because they have had a lot of issues with that material and don't use it anymore. I called customer service with no help only for them to tell me that they are warranted for one year. I filed a product defect form and they offered me a 30 percent off coupon. There was a 25 percent off sale going on at the time. I own shoes that I wear often that are 20 years old plus. I have a pair of rocky boots that I wear often during the winter that I bought in the mid ninties. There was obviously an inferior material used on these shoes that the company should but decided they didn't have to stand behind.

I had issues with my Goretex walking shoes. Merrell customer services were great, resolving the problem efficiently and beyond my expectations.

I've worn Merrell's for 20 odd years and I have to say these might be the last pair I ever buy. My new(ish) Merrell boots gave me plantar fasciitis while walking around Barcelona on a work trip. Then the sole peeled off and I had to find glue to repair them as they were the only shoes I'd brought. Meanwhile, the seams on my trainers have split badly so they're in the bin. So sad as I didn't wear any other shoe brand as the quality was so reliable, now they just feel uncomfy and cheap.

My walking shoes developed a split after having had them for 11 months. Merrell Offered free replacement of shoes of my choice from their website. New walking shoes are on their way. Very impressed with their customer service and would buy from them again because of this. Many Thanks Paul.